Fairfield Inn & Suites Tampa Fairgrounds/Casino

the air con in the room didn't get cold enough

I was told the hotel was undergoing some upgrades when I got into my room and noticed we were missing a TV. I asked to be moved to another room with two tvs. I was told I would be called back shortly. During the next hour I was called once to say I was not forgotten about. Eventually, I called and stated that I didn’t need to move as we had plans soon. The air conditioning was not working correctly. Both the floor unit and the wall thermostat were set to 65 and 66 but the room felt like it was 80 degrees. The hot tub jets were out of order and that was super disappointing. In addition, we had ONE towel for showering/bathing in the bathroom which we didn’t discover until after returning from a show very late at night. When stopping by the front desk the next morning, we asked for fresh towels and additional towels. We returned to find TWO towels and refreshed hand towels. We didn’t ask for it but the bed was not made nor was the trash taken out. Super disappointing stay. I admit I expected MUCH more from a Marriott.

The hotel was very clean and the staff was sweet but the air conditioning in the room did not work well. The room was so hot. Not a good night sleep.

Good location and full refund when we left.

Dirty, changed rooms twice and both were dirty and smelled bad. Left for a different hotel and got refunded

The property was well maintained and the staff was friendly and helpful.

Location, breakfast, coffee/tea stand.

The room was never cleaned when we left the room for the day, the toilet paper was empty, the shower body wash didn’t work, we had to use shampoo for body wash. The towels was never replaced my wife and I had to use the same towels again and again. I’m so not impressed and will NEVER come back to this hotel again

All of the ice machines out of order and cockroaches in my room

Tucked away in a quiet industrial park, the property is a great option just off I-4. Short distance from the Seminole casino. Staff was prompt, professional and helpful.