Alua Suites Fuerteventura

3rd time coming away at Christmas booking through Jet2. Can say this comes 3rd in experience. Food is ok or passable, pretty much same every night. Breakfast is better. Towels cost a returnable deposit of20 euros, but can only change once on weeks holiday. And only change between 10 and 1. Grounds are well maintained, and rooms have plenty of space. Just overall feeling is average place.

Pros: One of the pools is actually heated and pleasant Not impossible to get sun lounger Great gala Xmas dinner event Cleaners do a good job Good omelettes for breakfast Friendly international guests Staff are hard working Cons: Last time we came they had a selection of wine, and available in bottles. This won us over last time. However this is no longer the case . You only have options of red , white and rose from a tap . It is bad quality .It is a shame that they have reduced their offer. Unnecessarily complex system for towels, plastic cups and À la carte Restaurant. You need cash on you for towels: €20 each. The buffet quality is only just passable and they keep running out of crockery/cups/glasses. Last time we came you went to see the host and booked a table for speciality dining . This time they want you to queue each day to bags a table - ridiculous. They only book for that evening . So you are forced to go back each day until there is space . Again reducing the offer . Patio door could be opened from outside . They fixed it but it is possible that if we didn’t notice someone could have just walked in . We returned to the hotel because the offering last time was really quite good . One aspect was tennis . This year there is no tennis. The courts lay empty and in need of refurbishment. The value for money this time round is disappointing. We paid a premium since last time it was premium. This time it fell short . It remains a decent option if like us you want a heated pool and happy atmosphere. Despite the cons listed, we had a pleasant stay.

Kids loved the swimming and other facilities like volleyball, basketball and table tennis. Rooms are cosy but well-designed; e.g., the sofa bed is a good size. The restaurant buffet had many options for all three meals. Restaurant staff were courteous. The place is super clean.

Minor things in otherwise enjoyable experience. Some processes, such as getting iron, can be simplified.

We stayed in the MFC area and the room ( on the ground floor) was spacious, clean and comfortable, if slightly dated. We ate breakfast and lunch at The Fancy Club beside the MFC pool, most days, and during the good weather this was very peaceful and pleasant although the choice of food on offer at lunchtime was rather limited. The sun loungers are comfortable with very thick mattresses and during our stay, there was no problem finding somewhere to catch some rays. I was slightly concerned with the cleanliness of the pools in the MFC area, both had dirty tide marks around the water's edge and although I never saw anyone clean the pools , I'm sure they must have done at some point? Pool towels are available for MFC guests without paying a deposit and goals can be changed twice during your stay. One of the best aspects of this hotel is the stunning gardens and grounds which were beautifully kept and had an outstanding collection of trees, flowers and plants. Congratulations to the gardeners who have a big job to tackle, especially after the storm we had. The food in the main buffet was just ok, the usual fare, and not always hot unfortunately, and the wine on offer was a bit tasteless. There is a separate seating area for those staying in the MFC, so it's a bit quieter and less busy. Servers have to cover the main buffet and the MFC area , so wine supplies often ran out and finding somebody to get more was a challenge, even though the hotel wasn't all that busy. The MFC "special" restaurant is a huge disappointment because although you have a choice from three main courses served to your table, they are not the best. The staff was offhand and not very welcoming and the noise of chairs scraping along the tiled floor whenever anyone moved, was excruciating. ( Perhaps buy some self adhesive pads to cover the chair feet?! ) We only ate there 3 times and chose the buffet available instead of the served mains on 2 occasions. It's not clear that you can help yourself to wine in this restaurant ( as you can in the buffet) but I would have expected staff to serve wine at the table, though they weren't overly enthusiastic about doing so. Instead they kept busy re-setting tables, even though the place never seemed particularly busy. If visiting Corralejo on foot, choose the walk along the coastal path which is boardwalk in most places, it's a scenic option compared to walking through the surrounding streets. There are entries on to the beach areas all the way along the path. If going in the winter months, a ground floor room has a covered patio which will give you more shelter from the wind ( and rain!) than the upstairs rooms, which have open balconies. The weather was a bit disappointing, though that's nothing that the hotel can be held responsible for, but It would have been a more enjoyable stay had the weather been better. It's a pleasant hotel in a good location with beautiful gardens and good value for money too.

Unfortunately, our experience at Alua Suites Fuerteventura was very disappointing. On arriving at our room, we were greeted by a cockroach, and throughout our stay there was a strong sewage smell outside the room. We also had ongoing issues with midges and flies coming up through the shower and sink waste. To manage this, we had to keep the sink plug closed and cover the shower drain with a wet flannel for the duration of the holiday, which was far from ideal. The food was very repetitive and basic, typical buffet-style fare with little variety. On several occasions, if you paused eating even briefly, your plate would be cleared away immediately. Staff interactions were also unpleasant at times — we were shouted at in the main lunch area for sitting at a table deemed “not for two people,” and again at the pool bar for taking food from a buffet that had been laid out two hours before service. As for entertainment, it was virtually non-existent. What was offered felt quite laughable: three ladies stamping their feet and shouting “hola,” and a man running around the pool dressed as the Grinch. The poor weather didn’t help matters, but even so, the overall experience fell well below expectations. Sadly, this is not a hotel I would choose to return to.

So nice hotel. Fine rooms and very lovely food and drinks. All staff is so kind. Again a very lovely week. This Was our 3. time at this hotel and not the last

We enjoyed a lovely week in this fantastic hotel. We were in the MFC section and we couldn't fault it at all. The hotel is very clean and well maintained. The rooms are perfect and kept very clean by the hard working staff. Room cleaned and fresh towels provided every day. There is a very good selection of food at each mealtime and you would struggle to not find something to like. The hotel is very well situated for access to the beach and the main strip. We would definitely return to this very good hotel.