Hampton Inn & Suites Chicago Southland-Matteson

Excellent size room for our group of 5. The breakfast was good every morning we were there.

I liked that the location was in my old neighborhood and very familiar. Nice being close to the expressway too.

The floor in the bathroom very sticky...glad it was my shoes sticking and not my feet. Also the room carpet wasn't very clean, but everything else was nice though still I don't think it was worth almost $250/night!

It was good. The batter for waffle did taste good to me (berry flavor one) the only problem is the syrup had no flavor to it. Loved the country potatoes and family members love the omelettes.

See above for both questions.

Proximity to stores, restaurants

Hotel is pet friendly. Guest allowed dogs to come and sniff you. Also wonder about how the hotel cleans a room after a pet has stayed there. Is there deep cleaning because some people are allergic to dogs

Adequate. Tasty.

Hot water in the sink took a very long time to arrive.

Good

I paid full price from my credit card then the hotel charge me again the full amount and deposit 100$ each night Try more times to explain that i have paid just deposit Never understood So i paid double time Then last day before check out they told me at reception we will refund your payment

It was close enough for the event that I was attending and it also had restaurants and stores in the area.

Suitable for my needs

Nothing

The pool and very nice

The front desk women older, short hair was too strict.