Baymont by Wyndham Keystone Near Mt. Rushmore

Staff was extremely nice.

The breakfast food was gone with an hour to go. The room was not very clean or very nice for the price we paid.

The front desk clerk did his best to address issues. Our second room was somewhat of an improvement on the first.

Our first room was so slanted i could put a bottle on the floor and it rolled across the the floor. The handicapped parking slot outside the door was on a 30 degree slope. I requested to talk to management to address the issue but was ignored.

The hotel is located on top of a hill, which offers a decent view, but the access to and from it is quite inconvenient and potentially unsafe. The only way to get out of the hotel is by walking up and down a long steep driveway. Be prepared for the long hike up. Once you’re down at street level, there’s no designated crosswalk or sidewalk space. There’s only about a foot of clearance between you and oncoming traffic, which feels very unsafe—especially if you're traveling with children. To get to nearby shops and restaurants, you’re essentially forced to run across a busy street to reach the other side, where there’s a parking lot that provides a safer path. This setup really takes away from the convenience and comfort of the hotel’s location. It would be much better if there were a safer pedestrian path or crossing option available.

Nothing

No toilet paper and cleaning

Near Mount Rushmore.

Thin walls- could hear others talking and moving around. Air conditioner kept shutting off- room was hot.

Clean room, pool open

Breakfast was always running out, but they were trying. Also rooms are very small tight quarters

Breakfast was always good and plenty to go around When asked for extra towles and trash to go out they had no problems Always friendly

Smile more

The location was pretty much the best of this hotel

The room was not very clean and the eating are was filthy