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8.9 / 10 Guest Rating

Kampala Serena Hotel

P.O Box 7814 Kintu Road, Kampala, ug

Kampala Serena Hotel - main view

About the Property

Luxurious Accommodation
Indulge in comfort and style at Kampala Serena Hotel, offering elegantly furnished rooms equipped with modern amenities such as a TV, air conditioning, and a private balcony. Relax in the well-appointed rooms featuring a cozy ambiance and enjoy the convenience of an electric kettle for your hot beverages.

Recreational Facilities
Unwind and rejuvenate at our outdoor pool or maintain your fitness routine at the onsite fitness centre. Take in the breathtaking city views while lounging by the pool or stay active during your stay at Kampala Serena Hotel.

Convenient Services
Benefit from a range of services including a restaurant serving delectable dishes, a tour desk to assist with your travel plans, and free WiFi access throughout the property. With complimentary parking and attentive staff, your stay with us will be seamless and enjoyable.

Book your stay at Kampala Serena Hotel now for a memorable and relaxing experience.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Deluxe Room - Photo 1
Superior Deluxe Room - Photo 2
Superior Deluxe Room - Photo 3
Superior Deluxe Room - Photo 4
1/4

Superior Deluxe Room

The spacious double room provides air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.

52 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Superior Deluxe Garden View

Free cancellation
Before Jul 1 (1 days)
Room Only
20% OFF$563.65

$450.92

Includes taxes & fees

Superior Deluxe Room

Non-refundable
Breakfast Included
20% OFF$594.85

$475.88

Includes taxes & fees

Superior Deluxe Garden View

Free cancellation
Before Jul 1 (1 days)
Breakfast Included
20% OFF$624.59

$499.67

Includes taxes & fees
Deluxe Room - Photo 1
Deluxe Room - Photo 2
Deluxe Room - Photo 3
Deluxe Room - Photo 4
Deluxe Room - Photo 5
1/5

Deluxe Room

The spacious double room provides air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a bath or a shower.

47 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Deluxe Room

Non-refundable
Room Only
20% OFF$314.61

$251.69

Includes taxes & fees

Deluxe Room

Non-refundable
Breakfast Included
20% OFF$345.89

$276.71

Includes taxes & fees

Deluxe Room

Free cancellation
Before Jul 1 (1 days)
Room Only
20% OFF$411.3

$329.04

Includes taxes & fees

Deluxe Room

Free cancellation
Before Jul 1 (1 days)
Breakfast Included
20% OFF$472.25

$377.8

Includes taxes & fees
Club Premier Room - Photo 1
Club Premier Room - Photo 2
Club Premier Room - Photo 3
Club Premier Room - Photo 4
1/4

Club Premier Room

Providing bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room provides air conditioning, soundproof walls, a mini-bar, a tea and coffee maker and a TV with satellite channels. The unit offers 1 bed.

54 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Club Premier

Free cancellation
Before Jul 1 (1 days)
Room Only
20% OFF$670.29

$536.23

Includes taxes & fees

Club Premier

Free cancellation
Before Jul 1 (1 days)
Breakfast Included
20% OFF$731.23

$584.98

Includes taxes & fees
Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
1/5

Junior Suite

1 King Bed614-sq-foot soundproofed room, furnished balcony/patio with garden views Layout - Bedroom, living room, and dining areaInternet - Free WiFi and wired internet accessEntertainment - 32-inch Smart TV with premium channels and pay moviesFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Bathrobes, slippers, and a separate bathtub and shower with a rainfall showerheadPractical - Safe, free weekday newspaper, and iron/ironing boardComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking

57 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Junior Suite

Non-refundable
Breakfast Included
20% OFF$702.63

$562.1

Includes taxes & fees

Junior Suite

Free cancellation
Before Jul 1 (1 days)
Room Only
20% OFF$898.8

$719.04

Includes taxes & fees

Junior Suite

Free cancellation
Before Jul 1 (1 days)
Breakfast Included
20% OFF$959.74

$767.79

Includes taxes & fees
Executive Room - Photo 1
Executive Room - Photo 2
Executive Room - Photo 3
1/3

Executive Room

1 King Bed560-sq-foot room with garden views Internet - Free WiFi and wired internet accessEntertainment - 32-inch Smart TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Safe, free weekday newspaper, and iron/ironing boardComfort - Air conditioning and daily housekeepingAccessibility - Bathroom grab barsNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking

52 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Executive Room

Non-refundable
Breakfast Included
20% OFF$594.63

$475.7

Includes taxes & fees
Club Room - Photo 1
Club Room - Photo 2
Club Room - Photo 3
1/3

Club Room

1 King Bed581-sq-foot room with courtyard views Internet - Free WiFi and wired internet accessEntertainment - 32-inch Smart TV with premium channels and pay moviesFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Bathrobes, slippers, and a separate bathtub and shower with a rainfall showerheadPractical - Safe, free weekday newspaper, and iron/ironing boardComfort - Air conditioning and daily housekeepingAccessibility - Grab bar near toiletNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking

54 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Club Room

Non-refundable
Room Only
20% OFF$512.48

$409.98

Includes taxes & fees

Club Room

Non-refundable
Breakfast Included
20% OFF$535.38

$428.3

Includes taxes & fees

Executive Suite

Free cancellation
Before Jul 1 (1 days)
Room Only
20% OFF$1,051.14

$840.91

Includes taxes & fees

Executive Suite

Free cancellation
Before Jul 1 (1 days)
Breakfast Included
20% OFF$1,112.08

$889.66

Includes taxes & fees
Superior Room, 1 King Bed - Photo 1
Superior Room, 1 King Bed - Photo 2
Superior Room, 1 King Bed - Photo 3
Superior Room, 1 King Bed - Photo 4
1/4

Superior Room, 1 King Bed

1 King Bed560-sq-foot room with courtyard views Internet - Free WiFi and wired internet accessEntertainment - 32-inch Smart TV with premium channels and pay moviesFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Bathrobes, slippers, and a separate bathtub and shower with a rainfall showerheadPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Grab bar near toiletNeed to Know - No cribs (infant beds) availableNon-Smoking

52 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Superior Room 1 King Bed

Non-refundable
Room Only
20% OFF$412.78

$330.22

Includes taxes & fees

Superior Room 1 King Bed

Non-refundable
Breakfast Included
20% OFF$477.55

$382.04

Includes taxes & fees

Guest Reviews

8.9
Excellent492 verified reviews
AI Summary

Guests highly rate the good food and frequently praise the great service.

Categories

Cleanliness8.7
Service9.2
Location9.3
Room Quality8.7
Amenities8.7
Value for Money8.2
Food and Beverage9.2
Overall Experience9.1

Select topics to read reviews

S
SarahseSE
Verified booking
couple
Standard Room
Stayed in Apr 18, 2026

"Exceptional"

10.0
Helpful?
N
NishantinIN
Verified booking
solo_traveller
Standard Room
Stayed in Apr 18, 2026

"It’s my favourite place to stay at Kampala ."

9.0

Natural greenery.

Food at the bar was served cold .

Helpful?
B
barghashomOM
Verified booking
couple
Standard Room
Stayed in Apr 14, 2026

"Excellent"

8.0
Helpful?
M
Michael ChadaeAE
Verified booking
solo_traveller
Standard Room
Stayed in Apr 14, 2026

"Overall quality stay"

10.0

Very nice

The frogs are loud outside

Helpful?
P
peterusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 13, 2026

"Exceptional"

10.0

Best customer service. Friendly staff and overall wonderful experience

No options for Vegetarian diet

Helpful?
L
LynnugUG
Verified booking
solo_traveller
Standard Room
Stayed in Apr 10, 2026

"Exceptional"

10.0
Helpful?
R
ReikauAU
Verified booking
solo_traveller
Standard Room
Stayed in Apr 7, 2026

"Exceptional"

10.0
Helpful?
Z
ZwelethuzaZA
Verified booking
family_with_children
Standard Room
Stayed in Apr 5, 2026

"Excellent"

8.0
Helpful?
K
KobusingyenlNL
Verified booking
family_with_children
Standard Room
Stayed in Apr 4, 2026

"Excellent services."

10.0

The staff was professional and everything matched what I expected. Am definitely coming back. Moses from roomsevice was kind, professional, house keeping very professional and kind. The food and drinks just wow. I ordered food on my arrival at passed midnight but I got freshe food big up Serena

When i came in the ladies at the entrance never helped to remove my language from the car. Imagine after a very long journey very tired and u have to offload for yourself.

Helpful?
R
RobgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Mar 30, 2026

"It lived up to expectations, which is a compliment."

9.0

This was a treat at the start of a three week trip, to get all the admin sorted. The staff were lovely, the food superb, the room clean, spacious and comfortable. Everything you'd expect really.

Helpful?
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