Residence Inn by Marriott Franklin Cool Springs

Safe neighborhood. Walkable to restaurants and entertainment.

The property was clean and nice. Staff was good.

It was great location for what I needed, I was late checking in due to flights, but the staff was nice and got me checked in my room quickly. The room was upgraded which made the stay even better. I would stay there again.

The location was close to a lot of shopping and restaurants. It was great that it had a pull out couch and a full kitchen. Very helpful when you have a kid that moves around a lot during the night. The fridge was really helpful for kids drinks. The breakfast was good. Fresh waffles was the best! There is sausages and eggs, bacon, bagel, muffins, apple, banana, fruit salad, hardboil eggs etc. Lots of choices. There was always hot water and coffee. The indoor pool and hot tub is a plus however it was really hot in there. We couldn’t stay long because of the heat. The hotel had a weird burnt smell, good thing is it isn’t in the rooms. There were something’s that was not working properly, lose or broken. The door towel rack was supper lose, the knob to the shower is all twisted the wrong way, the handle in the vanity is broken. We did not use them but I think it would be nice that they check the rooms before giving it out. Over all I give it a 4 star. You do have to pay for over night parking which isn’t great but it’s just $10 a night. If there wasn’t a weird burnt smell, some lose/ broken things in room, and the issue with it being too hot in the pool area. It would have been 5. Over all great place for family.

Great property

Very comfortable and appreciated the privacy, yet if there was anything that you needed, clean towels, kitchen supplies, shower shampoo etc. the staff happily brought them to the room.

In a great neighborhood, the hotel is clean, comfortable and conveniently located near restaurants and terrific ice cream.

for the price, rooms should have 2 beds

Second time staying. Hotel is in nice area, clean, safe, and staff is friendly. Toilet height is almost toddler size. Laundry room has several washers and dryers. Only negative is parking. Courtyard and Residence Inn use same lot which gets full quickly. Adjacent lot appears to be Property of an office building and they don't turn lights on and it's pretty dark. No security.

nice hotel, great location