Ansty Hall

First stay at Ansty Hall - we will be back!!

Beautiful property with smart outer buildings. We stayed in The Weavers, very clean, quiet and bed was comfortable. The bathroom was spacious and clean. Shower hadgood pressure

Great room and very comfortable beds

The hotel facilities are good. Bed is comfy, breakfast is nice. However I was attending a conference and had a parcel delivered 3 days in advance which was received by a staff member. When asking for it, they never found it. I was chasing the staff as i had to basically tell her how to proceed (contact the employee who signed up for the package and track it down, simple!). Not even the reception manager showed up to do something about it nor apologise for the situation. At the end of the day, I didn't get my parcel which was worth more than £100 and I had breakfast on the first day but not on the second as I was leaving early. The second day breakfast was paid for but not the first day but they couldn't change one day for the other and they made me pay £20. You would expect at least having breakfast complimentary for this situation. Just an awful customer service in my opinion.

Great spot close to the arena. Welcoming fire in the lobby and lovely staff but you need to be patient!

Lovely restaurant with a nice atmosphere and good food. The main hall is beautiful and public areas lovely. The staff were very attentive. I stayed in the "weavers". The rooms are dated but immaculate. Couple of areas do need attention though - the bed was absolutely rock hard - beautiful bedding didn't make up for that. It was a windy night and the modern sash windows rattled all night.

Business trip - I think the hotel could be really quite great but the room I had was directly above a suite which they had allowed a party with DJ to be had - I don't think it is unreasonable to expect a decent nights sleep and you should have to deal with music blaring out from 20.00 onwards.. when I called them the telephone in the room apparently had an issue connecting with reception so eventually had to call outside th hotel to get through to reception - overall - jsut a poor service.

I was only using the hotel for a room to sleep as I was arriving late and leaving early due to work. Unfortunately, I don’t think I had the chance to see the best of the hotel grounds or services. There room was fine and spacious but some aspects of the room were below my expectations. The TV remote didn’t work, after spending some time I found it was the springs connecting to the batteries that had been tampered with. The coffee machine was temperamental and quite a faff - unfortunately there wasn’t an alternative so I opted for a tea! Lastly, and most disappointing, both sink taps were warm/hot!

Great hotel, good location, very clean and great staff. Breakfast excellent too 😋

Room had the kitchen extractor through it that ran at 60db from 5:30 till 22:30. Staff did not care it was most miserable 2 nights ever