Days Inn by Wyndham Bonnyville

Staff very kind

Price went up

Despite doing the online check-in, the hotel made me supply the same information again at the actual onsite check-in. The television didn't work in our room although the staff responded quickly to fix it. The breakfast was excellent. Beds were not the most comfortable. Air conditioning was not cold enough.

Parking is very limited and hard to maneuver as you have to go to back parking and try and turn around as there is only one entrance/exit. No room for breakfast

Clean rooms. Comfortable bed with nice cover. Sheets and pillowcases a little rough. Minimum dealings with staff but what we had was vey friendly.

Clean and staff very helpful

Staff were friendly and inviting. Set up was great. Didn’t have to ask for anything.

Room was clean and quiet. The breakfast was decent. Overall good value. Would recommend the property.

I booked rooms for employees traveling for work. The hotel called me the morning of their stay and asked if it was ok to put them in a smoking room. I told them no, that none of them were smokers, and thought it was taken care of. When the employees showed up to check in, they were taken to the smoking floor. When they got off the elevator, they said they could hardly breathe and could not handle staying the night. When we tried to settle this with the hotel, they said it was our fault for booking in the smoking section and would not refund our money. I was told I would have to take it up with Hotels.com to see if could get a refund. So I had 4 employees traveling who then had no place to stay and no refund. Do better for your customers!