Long Bay Resort

The beach it was on was awesome, and the proximity to shops another restaurants was great. Restaurant was about the same as every where else on the beach, but a bit more expensive, and with worse service.

It's a bit secluded a little more north on the island. Nice staff, much more expensive for drinks and food than other places close by, but breakfast was included in the rate from hotels.com and was a fantastic start to the day. Beach was nice and the bungalows are super simple, clean, and working air-con.

Nice location

Service at this hotel is great! Large bungalow, exellant swimming pool and clean beach. The only thing is that there are no nets on the windows, if I had to use the AC at all times, even when outside was pleasant (to those who that thing matters..).

We checked in for some R&R after a busy week in Koh Samui following the wedding of a friend. The check in was fine although there was some confusion on whether I'd already paid for breakfast or not. Despite this the girl at the front desk was happy to give me breakfast and clear up with booking.com later. The staff were friendly, taking bags to our room etc and had given us a nice room near the pool as we were travelling with a baby. The room was clean but very simple and the fixtures and fittings were tired, especially the bathroom which could have done with a makeover. That said, most importantly the A/C was working!! The pool bar served simple and tasty food and good prices and the breakfast was good. Would stay again.

We found long bay resort to be clean tidy and well run. The staff were very helpful and cheerful. The rooms were cleaned every day with fresh bedding and towels and drinking water. Downside was that the garden huts are very small ,lacking a fridge , and only one socket . Safes are not provided in the garden huts but passports or valuables can be placed in the hotel safe. Overall it’s location on the beach , it’s pool and gardens make this a place that we will return to.

The stay with this hotel started off terribly. We ended up waiting 2 hours in the sun for the hotel taxi to pick us up. One of the girls from the hotel was waiting with us and was visibly annoyed as well that she couldn’t get ahold of th driver. When we got to the rooms, they looked nothing like the pictures, the room was musky, outdated grungy. We decided to try out the spa services thinking the rooms were a one-off. When we got there the girls were sleeping. Three of us wanted pedicures, and it took them 20 mins to start. While two people were being worked on, a guy came over for a massage and was taken right away. Leaving one person to do all three of us. The guy with us didn’t have anything done but cream rubbed on his toes! They charged us all for the “services”, we didn’t get the discount the front desk had said we would and all of us left very unhappy. We went for lunch after that and the food was terrible. Plates came out missing key ingredients that were listed on the menu. Overall the experience was not very good. I would recommend spending more to go somewhere else. This place was very disappointing.

after arrival i thought this place was too far away from everything on the island and decided not to stay. They didnt give me a refund, which is just horrible service. I understand its a policy but never had a problem before doing so when changing my mind on arrival. Wouldnt go back even if the room was given to me for free.

The hotel is good, staff is welcoming, but beds are not ok and there are many frogs and bug making noises during the night so was impossible to sleep

I had an excellent time when I stayed here for 2 1/2 weeks in April 2017 - it was outstanding. The rooms (my room - ocean view Deluxe Cottage) are beautiful and the pool area stunning. Food was good, with a wide choice of interesting options. One of the best parts of this hotel are its staff too - I can't speak highly enough of them. Changing flights or any activities the staff helped me with everything I asked for and this with warmth and kindness. Amornwan Sae-khu and restaurant and cleaning staff in particular were incredible friendly. For all of these reasons, The Long Bay Resort is a very special place for me.