La Quinta Vacations Rental

The room itself had dust on the fans in the room and living room as well as air ducts. I feel that should be on a checklist for housekeeping. But the room itself for the most part felt clean.

Hot tub and pool were clean and warm. Great location, right next to La Quinta Village. Lots of amenities is very close by.

called to let them know we will be late for check-in. They said no reservations. Expedia problem. No front desk service after 700pm

The worst experience ever in my 50 years of travel. There was 0 communication to access our paid accommodation and had to get another hotel that cost us more than twice the amount per night. The total trip costs more than twice we allocated for and had to leave on the 3rd day as our hotel was fully booked. Terrible experience for my family and I

We booked our January stay at this property in September 2024 through Expedia. We received multiple messages from Expedia confirming our reservation. When we arrived at about 8:30pm on our arrival day, there was no office and no apparent means of checking in. We searched our email and had not received any instructions for checking in. We called the contact number twice and left detailed messages and no one returned our calls (they still haven't, two weeks later). We finally went into the adjacent hotel to see if they had any vacancies. They did not, but they said we were the fourth group to inquire at their hotel that day about the property after not being able to check in. We were in town for a large sports tournament and all rooms in every hotel in the area were fully booked, so we ended up having to drive an additional twenty minutes in the opposite direction for a room at twice the price of our reservation, and finally checked in around 11:30pm. We still have no idea what happened, but we strongly discourage anyone from ever booking a reservation with this property because either they have gone out of business, or they simply ignored our reservation and all of our attempts to communicate with them, which is worse. Horrible!

The property was clean, but there was no salt & pepper, only 1 cloth to wash dishes, only one cloth to dry dishes but it was a hand towel, no laundry soap (so we bought some and left it there), terrible quality paper towels and toilet paper, which we ran out of because we used it as Kleenex because there wasn't any Kleenex. The non-stick pans were old and beat up, and when they are in that state, they are actually harmful. The bed and pillows are too soft - that's not our style but it may suit other people.