Gloria Palace San Agustín Thalasso & Hotel

The area of the hotel and the view from the room looked amazing. The room was spacious, looking at the sea and the bed was comfortable. We got 2 bottles of mineral water for free every day. We really liked the food there, every night a different thematic - for example Spanish food or Asian food night - eventhough some of the dishes could habe been a bit more salty. The programs and the shows in the evening were also entertaining. The staff was very friendly and helpful. We got champagne for breakfast once, it was also something special to add to our stay.

The handle on our bathroom door fell off, they fixed it immediately but it fell off again the next day. The music was too loud from the shows and lasted until too late, approximately arround 11:30pm so you could hear everything from the room. You should pay extra fees to use the facilities like the gym and the indoor bath. You had to wait long for the elevators in the mornings/evenings. The parking lots directly at the entrance weren't always available so you needed to take a parking lot approximately within a 200 meter distance downhill, which still belonged to the area of the hotel, so it was fine just a good tonknow fact. We still loved the hotel and would stay here again.

Staff were some of the best I’ve seen at a hotel. All of them made a fuss of my daughter and made her feel special

The draft beer selection wasn’t the best

Très jolie très confortable très familial Bonne nourriture

La musique fort après 23h

Da parte da restaurante gostei muito do serviço

El hotel estaba súper ,el bufete y piscina ,junto con los servicios

En la habitación tuve varios percances donde el baño al ducharme se llenó de agua,el minibar no enfriaba y a la hora de dormir el aire nunca enfrió la habitación por lo que pasamos un calor infernal,por lo demás todo bien.