Nova Inn Resort

good

Hello So i really enjoy the place and location but because of renovations it smell like cement, so the smell is on the bedding and Towels . As i was laying on the bed there was a cockcroach in my room and it was very disturbing.

Recently renovated

First off, when you first enter. It doesn't seem bad at all . But then after the first hour you are like absolutely not. BIG ROACHES, EVERYWHERE. We killed about 4 or 5 BIG ones not babies. Then, my wife forgot her key and went to get another one and she didn't have her ID on her and they made us leave the hotel because everyone staying needs to have an ID. We weren't told this and she simply left her wallet at home not thinking too much into it. So we had to leave and book an entirely new hotel. Which was cleaner and easier to deal with.

Hotel was clean and quiet

I only wish there was toothpaste in the room. Otherwise, I was satisfied for my short stay

Bad Service my whole stay. All the staff was horrible. When I wanted speak to the manager or to call to have him find a solution...they told me he doesn't answer his phone after 5 pm. Left a message for him to call me and he never did. It was apparent that they don't care about good service or their guests.

Very rude and poorly managed .. was asked to leave after the rooms were booked and paid for..

This place was very quiet and very clean

This hotel is a remodel and the bed was comfortable and check in was very smooth.