Days Inn by Wyndham Albuquerque Downtown

The customer service (Heidi) was amazing and sweet!

Literally everything else. It was extremely dirty. Everything had yellow and black stains. The non smoker room smelled like smoke. The walls are things so I heard our neighbors talk from 2am-4am. The location is awkward and has loud cars all over. If it wasn’t for Heidi having great customer care, I would’ve gave this place 0/10

No ice bucket, and no cups.. everything else was good. Oh, except the $100 cash only deposit no one tells you about.

The location of the hotel is great. When we arrived it took 20 minutes to get checked in. Which is fine, I understand long and busy nights. However, I am glad that we only stayed a night as we were just passing through. When we got into our hotel room at first, it was pleasing. I wasn’t expecting a 5 star hotel room. Just a place to rest our heads to continue our journey. Stains all over the sheets and of course after a long road trip I needed to use the restroom, could I? No. The toilet looked like an entire roll had been flushed in the toilet. I ended up driving to a nearby gas station so I could use the restroom. I came back and showered and attempted to go to bed. The walls are paper thin; we could hear tvs, people walking around for hours, noises we didn’t need to hear. Hoping to get a decent nights rest… ended up no sleep. If you stay here I recommend ear plugs and a plunger. May not be needed, but it’s best to have a solution.

Nothing

Dogs are pooping in the parking lot, not safe in rooms, sheets look like they haven't been changed, requested 100 dollar cash, made me use ATM that has extra charge

Friendly staff

It's not right to be calling a granola bar breakfast. Some people pick their hotels based on free breakfast and this certainly is a big disappointment. They need to add juice, hot and cold cereal, and fruit and yogurt, bread and pastries. That would be a breakfast worthy of calling it that.