Hampton Inn & Suites by Hilton Barrie

Basically the only thing I likes about this property was the coffee in the lobby.

First off the guy at the front desk was kind of rude. Our room stunk of must or something, grossed me out. Cracks and aged bathroom for sure needs some work. We asked for an extra blanket and pillows for our kids and it took 2 texts, a phone call and 45 minute wait to get them. Slept like crap (so did other guests that we ran into in the halls). Breakfast was GROSS and I felt sick after.

It was very clean and the staff was very nice.

Some guests were very loud at night. Some people also left garbage by the pool, broken googles and coffee cups.

Good location

There’s none

Grandeur de chambre

Insonorisation perfectible

Business travel can be very hectic. Due to last-minute schedule changes, this establishment was the one with available occupancy. I was pleasantly surprised with the high level of service and professionalism displayed by all members of the staff. They sent a short text message simply to check in to ensure that everything was satisfactory. It was a very nice touch.

Stayed here for 1 night when travelling out of Toronto. Got a bit snowed in due to a winter storm - the staff went above and beyond and were so friendly. The carpark was cleared in no time. From the reception staff, the manager who stood and chatted to us to the lady helping out at breakfast - this hotel has a lot of heart. It was a shame we were only here for 1 night. Huge room, clean and perfect for a family. Help yourself breakfast was great - very impressed by the waffles. Highly recommend this hotel.

The room was clean and well-maintained. The beds were cozy.

While the beds were comfortable and the room itself was clean, the overall experience was disappointing due to poor service and an extremely uncomfortable encounter with security. During our time in the pool area, the security guard stood watching us the entire time, which felt unnecessary and unsettling. When we returned to our room, he followed us down the hallway and later knocked on our door claiming our TV was too loud. He specifically said he could hear it with his ear up against the door, which only added to how inappropriate and disturbing the situation felt. After that interaction, I had an awful night’s sleep. Every noise made me anxious, worried he would be back at the door again. We called the front desk to ask if there had been any noise complaints, and they told us there were none. When we explained how uncomfortable the situation had made us, we were told they would speak to him, but the damage was already done. I truly don’t understand why our stay needed to be made so uncomfortable, especially since we were barely at the hotel and had plans for most of the day. On top of that, check-in was frustrating. We were delayed and late for a reservation because only one person was actively helping guests at the desk while others stood by watching. This was particularly irritating since we already had to wait until 3 PM to check in. Because of these issues, I would not choose to stay at this specific location again.