Hilton Garden Inn Chesapeake/Suffolk

Hot tub wasn't working.

I made mistake booking here wanted riverfront. This hotel made me allergic. I kept sneezing in room guaranteed mold in vents.

Moldy musty in my room left 2h after check in go to Hilton Suffolk Riverfront.

Hotel was nice, staff was kind.

Lage, Personal, Größe vom Zimmer

Frühstück nur nach Karte, langsame Fahrstühle

The comfort and location.

I couldn't find the ABC Channel on the television. When I asked the desk clerk about it, he told me that he didn't know if the television had an ABC Channel.

This hotel is owned by VP Lap Group, Maharshi and Bharat Patel specifically. We were hired to come perform work for them in October of 2025. After completing the work and delivering the materials requested they completely ignored all requests for payment. They were most likely unhappy with the testing results of their hotel for meeting Hilton standards, but we are just hired to perform the testing, not to fabricate the results. When we inquired about "how" some of the things were done we discovered a pattern of just hiring unqualified (and I suspect undocumented) persons to perform the work. (We also worked on two of their other properties in the same time frame.) Honestly, they just assume that since we're a veteran-owned small business and they own a dozen hotel chains that we're too small to cause them any problems. They just refuse to pay their bills and figure we'll go away. Well, after 7 months of them not paying the bills due in October of 2025, we figured we'll just start sharing the experience with others as a warning. This is not a good company to do business with and Hilton should know they intentionally cut corners as a way to try to bypass the Brand requirements Hilton has for all properties. As a small-business owner for 25 years, this is the first customer in our history to cheat us on the bill by just passively ignoring us and hoping we'll go away. Well, we're not. This is NOT the kind of way people should be treated.