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8.2 / 10 Guest Rating

Oaks Townsville Hotel

81 Palmer Street, Townsville, au

Oaks Townsville Hotel - main view

About the Property

Stunning Views and Modern Comfort
Experience breathtaking views of Mt Stuart and the harbour from our stylish studios at Oaks Townsville Metropole Hotel. Enjoy the convenience of modern kitchenette appliances and full laundry facilities in every room, along with air conditioning, cable LCD TV, and internet access for your comfort.

Complimentary Amenities for a Relaxing Stay
Take advantage of our complimentary swimming pool and fitness room during your stay. Benefit from free private parking, a tour desk for exploring the area, and meeting facilities for your convenience at Oaks Townsville Metropole Hotel.

Ideal Location for Dining and Entertainment
Located on cosmopolitan Palmer Street, our hotel offers easy access to a variety of restaurants, cafes, and bars. Explore the vibrant dining scene and entertainment options, including Jupiters Casino, just a stroll away.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
Bar

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

When booking more than 4 rooms, different policies and additional supplements may apply. Please note that there is a nonrefundable 1.5% charge when you pay with a credit card. Please note that this hotel requires an AUD 1 credit card pre-authorization upon check in to cover any incidental charges. Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Studio - Photo 1
Studio - Photo 2
Studio - Photo 3
Studio - Photo 4
1/4

Studio

These contemporary, open-plan studios feature cable channels, a kitchenette and laundry facilities. Aslo provided is a lounge area, work desk and free parking. The Studios are located on the lower floors with access to the on-site fitness center and pool. Please note that there is no capacity for additional guests.

30 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Studio.

Non-refundable
Room Only
20% OFF$286.71

$229.37

Includes taxes & fees
Mount Stuart Studio  - Photo 1
Mount Stuart Studio  - Photo 2
Mount Stuart Studio  - Photo 3
Mount Stuart Studio  - Photo 4
Mount Stuart Studio  - Photo 5
1/5

Mount Stuart Studio

These stylish studio apartments are located on the higher floors and feature cable channels, a kitchenette and a laundry. Also provided is a lounge area, work desk and free parking. These studios feature hinterland views from the balcony as well as access to the on-site fitness center and pool.

30 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Mt Stuart Studio

Non-refundable
Room Only
20% OFF$304.14

$243.31

Includes taxes & fees
Two-Bedroom Dual Key Studio - Photo 1
Two-Bedroom Dual Key Studio - Photo 2
Two-Bedroom Dual Key Studio - Photo 3
Two-Bedroom Dual Key Studio - Photo 4
Two-Bedroom Dual Key Studio - Photo 5
1/5

Two-Bedroom Dual Key Studio

These 2-bedroom dual key apartments feature two adjacent studios with a shared front door. They include separate en suites, kitchenette and laundry. Also provided is air conditioning, private balconies and cable channels.

94 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

2 Bedroom Dual Key

Non-refundable
Room Only
20% OFF$652.72

$522.18

Includes taxes & fees
Two-Bedroom Dual Key Apartment - No Housekeeping - Photo 1
Two-Bedroom Dual Key Apartment - No Housekeeping - Photo 2
Two-Bedroom Dual Key Apartment - No Housekeeping - Photo 3
Two-Bedroom Dual Key Apartment - No Housekeeping - Photo 4
Two-Bedroom Dual Key Apartment - No Housekeeping - Photo 5
1/5

Two-Bedroom Dual Key Apartment - No Housekeeping

These 2-bedroom dual key apartments feature two adjacent studios with a shared front door. They include separate en suites, kitchenette and laundry. Also provided is air conditioning, private balconies and cable channels. Please note this room will not be serviced for the duration of your stay.

94 m2
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Two-Bedroom Apartment - Dual Key

Non-refundable
Room Only
20% OFF$679.11

$543.29

Includes taxes & fees

Guest Reviews

8.2
Excellent2952 verified reviews
AI Summary

Guests highly rate the comfortable beds and frequently praise the great location.

Categories

Cleanliness6.7
Service8.7
Location9.2
Room Quality7.7
Amenities8.7
Value for Money8.2
Food and Beverage7.7
Overall Experience8.7

Select topics to read reviews

C
CarmenauAU
Verified booking
couple
Standard Room
Stayed in Jun 8, 2026

"Lana was so helpful, we had issues with the tv and she did her best to fix and when that didn’t work she gave us an upgr"

10.0

Location, comfort & friendly staff

Helpful?
J
JenniferauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 8, 2026

"Exceptional"

9.0

The view and the facilities

N/A

Helpful?
M
MichelleauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 7, 2026

"Exceptional"

9.0
Helpful?
S
SarahauAU
Verified booking
couple
Standard Room
Stayed in Jun 7, 2026

"Exceptional"

10.0
Helpful?
D
DianeauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 7, 2026

"Exceptional"

9.0

We had 2 weeks of travel and stayed in about 8 places. This was by far the best and it exceeded our expectations. Everthing was great. Lovely view both day and night. The facilities were modern and attractive. Sufficient kitchen appliances and implements. One large room for both bed and lounge. Comfortable bed and pillows. Comfortable lounge.

The only thing that could be improved was one dining/desk chair that needed replacing as the vinyl was cracked and peeling off. #Everything else was great

Helpful?
M
MargaretauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 6, 2026

"Loved our stay ,friendly welcome ,large room ,great shower spotlessly clean ,plus had everything we needed."

10.0

Clean,quiet and close to City.

Nothing.

Helpful?
E
EllenauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 6, 2026

"Exceptional"

9.0
Helpful?
J
JoelauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 5, 2026

"Excellent"

8.0

Lovely room, comfy bed, great shower

Terrible wifi, no coverage at desk

Helpful?
C
ChrisauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 4, 2026

"Exceptional"

9.0
Helpful?
P
paulauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 4, 2026

"Good"

1.0

well i didnt like it at all because the room had a door going to the next room n who ever was in the next room next door some how opened that door to my room 2 times not only that the reception lady/girl wen i rang said she was coming upto my room from reception but i was standing at my front door and she came from 208 a i heard the door open n she knocked on my door not even 1 second after and i have ongoing dramas in my life from years ago but have now changed and then i put the ironing board on the door and bathroom door so the xoor couldnt be opened from their end and they were trying to knock the ironing board down by sticking stuff under the door to move it i have videos on my phone and i payed for 3 nites and didnt sleep at all that nite and i didnt go back there so theres a dodgy bunch their working and after that they kept turning the hallway lights on and off because they knew i was going to leave so thanks alot for the shittest half a nite stay out of my 3 nights i really want a refund because thats bullshit and was the only money i had

well i didnt like it at all because the room had a door going to the next room n who ever was in the next room next door some how opened that door to my room 2 times not only that the reception lady/girl wen i rang said she was coming upto my room from reception but i was standing at my front door and she came from 208 a i heard the door open n she knocked on my door not even 1 second after and i have ongoing dramas in my life from years ago but have now changed and then i put the ironing board on the door and bathroom door so the xoor couldnt be opened from their end and they were trying to knock the ironing board down by sticking stuff under the door to move it i have videos on my phone and i payed for 3 nites and didnt sleep at all that nite and i didnt go back there so theres a dodgy bunch their working and after that they kept turning the hallway lights on and off because they knew i was going to leave so thanks alot for the shittest half a nite stay out of my 3 nights i really want a refund because thats bullshit and was the only money i had

Helpful?