Maison Fleurie, A Four Sisters Inn

Breakfast and happy hour were good. Staff was good

I choose a petite queen so a lot of my review was due to a poor choice on my part. The room and bathroom were very small.

A great location friendly staff and a wonderful wine and cheese hour and complimentary breakfast.

Everything was great, would stay again.

Breakfast was good as expected. Staff friendly. However, the fireplace in the room did not work and was known to be faulty at least a week or more! Did not expect chairs sliding across floors and cabinets slamming at 6AM. Truly did not expect it at 5 AM the next morning! Disappointed and definitely not the experience had previously. Doubtful if we return again. Too bad.

We stayed in Room 13 - Carriage House King. The Inn is well-located in Yountville; close to everything, but quiet and tucked away. Our room was nicely furnished and the bathroom was large with a spa tub. We enjoyed the pool and hot tub. The breakfast, which is included, had a nice selection of options - eggs, fruit, cereal, muffins - and is served in a lovely French-kitchen type room. We were celebrating an occasion and they had a nice bottle of champagne in our room for us upon our arrival. We did not use the bikes that are available but others did and they were easy to access and decent for short rides. Would definitely return.

We planned a 2 day stay arrived and at 8 pm or so when we returned from dinner to settle in we discovered our room was not ADA. We called three separate times to insure an ADA room. On the night none available. We researched the property they said they had an ADA room however I’m not sure how they can say so since there isn’t an ADA accessible bathroom in the lobby nor are there any ramps. You must climb stairs to get to the so called ADA room on the first floor. I discussed the situation that night with the manager Krissy who said she would refund our stay. When we went to check out she said only had we left at 9:30 pm on the night of the call. I wouldn’t have stayed had that been the case. Yountville during crush fills up quickly our chance of finding a room that night slim to none. I have since emailed Krissy the manager, no response. Overall a horrible, humiliating, and dangerous stay. I won’t get into what happened to me trying to use the toilet in our room. ZERO and I mean ZERO customer service. I will never again stay here or any other Four Sister Properties. For anyone who wants a decent hotel there is one right across the street it is fabulous and they actually have both an ADA bathroom, no stairs and ADA accessible rooms that really qualify. It’s called Hotel Bardessono please take your business there. Not sure how Maison Fluerie passes ADA inspection, but to advertise as compliant with ADA is a flat out lie. If you use a wheelchair or a walker the only ADA compliant thing they have is a parking spot. I recommend somewhere else.

Great property with over-the-top staff and amenities. Beautiful pool and hot tub, excellent location, complimentary bicycles, FULL gourmet breakfast and very nice wine receptions with cheese and crackers every evening. Very pleased and worth every penny of their reasonable rate.

Sad to say, but our once-favorite wine country inn has lost a step or two and no longer feels special. While clean and comfortable and very well located it doesn’t offer the charm and sort of ole world elegance it has in the past