Comfort Suites Suffolk - Chesapeake

The breakfast area was filthy. From the counters to the juice dispensers.

I was locked out of my room for an hour and 30 mins on the day the locked were getting updated in the building. I was not compensated for the issues and for that reason I was extremely late for my next event. clean and location

clean rooms and location

The property was conveniently located for my destination. I've stayed with this comfort inn before and it was decent. I've heard the breakfast is good but it ends so early that I have never made it. They really should offer breakfast until 10am. The beds were decent and the bedding seemed nice and clean. The staff is always very nice and helpful with any needs we may have. The small thins aside that I've written below, it is a value hotel and it has been clean each time we've visited plus the kid just love the pool. If they could fix the heat, that would be amazing. We will probably stay here again but it would be really great if they would fix the broken/ripped appliances and furniture things in the rooms.

I book this hotel for the indoor pool. It was very cold this time. Almost unbearable to swim in but the kids got in anyway until they were shivering. The rooms need some care. The last room I stayed in the microwave was burnt inside. This time it was better but still worn inside with peeling paint on the inside. My desk chair had a tear in it making it uncomfortable for the kids to share and eat at the little desk. We had to put a blanket over the chair. The ice machine always has a pool of water in the bottom of it and no grate. So you have to hold the bucket and full it at the same time.

The hotel was clean. The breakfast was good. The staff was friendly and very helpful and the location was very nice and quiet.

The only thing I can complain about is the pool's heater was broken so we weren't able to use it but everything else was really good.