VIK Hotel Cayena Beach All Inclusive

Room was clean and comfortable with great views. The food was excellent and the staff really helpful and friendly. The beach was clean, and security were very much in evidence, and the pool was great.

The staff were friendly, and our spacious room was clean with comfortable beds. We stayed at the VIK Cayena Beach, which felt wonderfully uncrowded. My wife absolutely loved the hotel’s spa, especially the talented manicurist-pedicurist Nadia.

Access to the beach was far from convenient—we had to navigate steep, awkward paths down and back up. With just a little effort, it could have been made much more user-friendly.

Before we came here we stayed for 6 days at Dream Flora resort in Punta Cana 5 star hotel, then we moved here for 4 days since the place looked great on pictures they had at Booking.com , plus the price was a lot more affordable.. The food is not as good as at 5 star resort we stayed in before we moved here, and some facilities are little bit more worn down, but other than that this place is awesome. It is very relaxing, you pretty much right on the beach , great view from balcony.. Great friendly staff and very cozy place just to kick back and relax.. My family loved VIK Hotel a lot more than the 5 star hotel we stayed before we came here, it felt like home...

No es tan sencillo valorar positiva o negativamente el hotel. Tiene aspectos que calificaría de las dos formas. El complejo es muy bonito, los jardines están mantenidos maravillosamente. El personal busca atender las solicitudes que se presentan. Fueron muy amables en extender sin ningún cargo la hora de salida. Es un todo incluido desde que entras y hasta que sales, sin restricción. No te ponen límites de consumo ni al ingreso, ni a la salida. Es muy próximo a la playa y la zona de playa de Cayena Beach, es linda, cómoda, el servicio de toallas disponible todo el tiempo, y conectado con el resto de la playa para caminar. El almuerzo de la zona de Cayena muy rico. Las comidas que probé en los demás restaurantes estaban bien, aunque el buffet no es tan diverso, tiene diversidad de alimentos. Es muy tranquilo. El hotel queda sobre la playa que es pública, pero tiene zonas de descanso exclusivas para el hotel y también cuenta con vigilancia permanente.

Las zonas comunes están deterioradas, no están fuera de funcionamiento, pero esto hace que no se perciba como un hotel de lujo. Las habitaciones de la zona Cayena Beach en la que yo me quedé también son antiguas y se nota el deterioro de los años. Aunque se esmeran y mantienen bien arreglado y aseado. La habitación no tenía teléfono para comunicarse con la recepción, desde el comienzo dijeron que lo revisarían, pero no lo hicieron. Estuve en junio 2025 y la playa estaba llena de sargazo. Entiendo que no es todo el tiempo, pero en realidad es excesivo y general olor y no facilita disfrutar la playa. La gente podía fumar en casi cualquier zona. Primero me asignaron la habitación 109. Había reservado con vista al mar y en realidad esa no tiene vista, no me hicieron el cambio la misma noche, lo que me parece inadecuado. No tiene una zona alrededor para salir, caminar o conocer. Cualquier movimiento tiene que hacerse con taxi o reserva de algún servicio.

Location was great. Food was good although they should offer complementary heartburn pills room was nice but a bit moldy bedsheets were a little smelly and damp maybe a dehumidifier in the room other than that staff was friendly views were great. Would recommend cayena beach

Terrific staff: All were friendly, responsive, helpful, and polite. The front desk team had accommodated our request for adjacent rooms before we arrived. When an AC problem occurred in my room, they quickly arranged an alternate set of accommodations that kept us together and moved all our stuff, then followed up to make sure we were comfortable. Rooms are spacious, with two balconies that are perfect for reading in the shade or gazing at the sea. Breakfast in El Cano always included local specialties like mangu and taro root and the custom omelets and other egg dishes available on request were consistently excellent, as was the food and drink service. The El Cano coffee/drinks bar was a frequent hangout for us, for morning coffee, afternoon cappucino and sundowners, always with a great view of the sea. Bartenders were responsive to requests for tweaks, like more lime. Several stand-out food items: Fresh lobster at La Trattoria one evening was the best dish of our stay, at a modest added cost, and the osso buco at La Trattoria also was delicious. Excellent roast pork at the buffet. All the vegetable soups and the hard rolls available daily at lunch and dinner at the buffet were dependably good. Wonderful papaya was available at almost all meals.

The food options tended to high carbs and deep-fried preparations. The salad bar at La Trattoria was limited and not very interesting. After a week of eating within the resort complex only, we got a little tired of the food. The disco/night club goes strong every night, so it can be a little noisy for rooms at that end of the hotel.

Holidays in Holtu VIK are the best holidays of our lives. This hotel is a VIP zone for another hotel, whose infrastructure can also be used. The service at the hotel is fantastic, especially the reception staff. Barbara and Melany are extremely competent, patient, helpful people, they are ready to solve any problems and answer all customer questions. We Think that they have big experience in their position. The cleaning is carried out very thoroughly, the rooms are very clean and smell beautiful after cleaning. Specil thanks to Fideliwa who took perfect care of our room. When our faucet broke, the technician came very quickly. We has an apartment with a sea view which was amazing!!! Food is very good and varied. Hotel have private beach with beautiful views and always free sun loungers. In short, we cannot imagine a better hotel choice in the Dominican Republic. Thank you and I recommend for everyone!!!

This is a wonderful small hotel, just what we were looking for. The staff were very attentive , friendly and helpful. On arrival we were given a room at the side with a view of hotel next door. All of the rooms are sold as ocean view but we definitely didn't get one. Barbara helped us out and we were given a second floor room the next day with a glimpse of ocean. Be aware there is no longer a beach in front of Cayena section as it has eroded. On the plus side our pool and restaurant were the closest to the water than any other resort.