Holiday Inn Express and Suites Beeville by IHG

The entire property is in disrepair and had obvious attempts to band aid the problems instead of properly repairing the problem. Even though I had booked a double room, only one bath towel in the bathroom, no hand towels at all. A second bath towel was provided when I asked for it. Beds were old and hard, shower wall had long hair on the wall from previous occupant. Clerk was not friendly and had a heavy middle eastern accent.

The staff was very helpful and super nice. The only thing was the nozzle for the shower wouldn’t go down to take a bath. I had to run the shower to get water into the tub. But other than that it was a very comfortable stay.

Most staff members were helpful amd friendly. I'm not sure if because I had arranged my reserbations through Hotels.com or what, but I didn't receive a gift baggie upon arrival like other guests did. The room did not have towels when we arrived at 7:00pm because they were still in the dryer. Apparently they didn't have enough towels throughout our 3 day stay because every time we went to exchange our towels, we had to wait because they had the towels in the dryer. The room overall was comfortable and all appliances worked. The 2nd day we came back to our room opening without the use of the key. The latch was not working and anyone could open it with just a puch of the door. The guy at the front desk offered for us to switch rooms, but considering we only had the night and morning to stay, we kept the room. The pool was nice and warm, though my husband did use the net to clean it up a little. The breakfast on both days was really good. It had both cold and hot and ready items. The ladies were on it to keep replenishing items as they finished. Loved their pancake maker. All you had to do was place your plate, press ok, and out came two pancakes hot and ready to eat. Overall we had a good stay. Nice and affordable.

Poorly maintained, understaffed and many issues with the room

Friendly staff, clean room

Great service!! Clean

Parking and lighting in the room

Very clean roon, staff was polite.

very clean and great customer service