Silver Creek Lodge

Our suite was spacious and comfortable with all the conveniences required for our stay. The quality of the bed linen and towels was excellent although the pillows were a little hard but manageable. The kitchen also had every convenience that we needed with quality crockery, glasses and cutlery. We really appreciated the washing machine and dryer as it gave us an opportunity to do our laundry without leaving the facility.

Like many accommodation places, the lighting was quite dull. Some ability to increase the lighting brightness more would be great.

The front desk staff were nice.

Our room was absolutely disgusting. As soon as we got there we noticed all around the doors and handles were sticky and dirty. There was no end of build up and who knows what in the shower. Behind one of the beds was a bunch of chips and tissues. Horrible dust build up everywhere. They don't even mop the floors. We couldn't put anything in any of the drawers because they all were dirty and had crumbs in them. I run a cleaning business and this type of cleaning in a hotel is absolutely unacceptable. We complained and all they did was send someone in with a spray bottle and a rag, which we were informed is how they "clean" everything. Will not be staying here ever again, it was a highly disappointing experience. Included are just a couple of pictures of what I'm talking about around the shower.

Location was good and clean.

The receptionist girl was very rude to talk to and when you greet her she doesn’t even respond.

Room - bed was nice and big, lots of space Kitchen - nice area, had everything we needed Living room - cozy and provided a nice talkling area

Room - there was no overhead lighting in the bedroom, so we had to rely on either natural lighting or the two small bedside lamps Kitchen - it was nice, but cramped. Staff - when I told the staff of the problem with the water in our kitchen (the water coming out of the tap was brown) they said they would talk to maintenance but didn't offer anything else. The water in our room was not drinkable.

Tout équipé avec une magnifique vue sur les montagnes, 2 chambres avec toilettes de chaque coté.

Notre balcon avait une grosse machine en dessous qui faisait beaucoup de bruit alors on ne pouvait pas profiter pleinement du balcon et de la table extérieur pour souper.

We stayed overnight to be close to my daughter's gymnastics comp location, so this property was great for us. It was pleasantly quiet in the hotel and our room was very spacious and beds comfortable. It was perfect for our needs as a family of 4. The Japanese restaurant on-site was fantastic, if a little pricey - delicious food amd drinks!

I don't care for swimming pools, but my family like them and were disappointed there wasn't one. They made use of the hot tub instead though. The bed pillows were rather large so it was hard to sleep on them in a way so as to not wake up with a cricked neck. I also found the bedding quite hot, so slept uncovered most of the night.

Nice size room with all needed amenities and a kitchenette and coffee/tea. The two outdoor jacuzzi were very nice. The staff was very friendly. Underground parking close to the elevator and our room made it convenient to get in and out. Fireplace inside the room gave it more atmosphere. Great large tub.

The day we were leaving, in the morning, we could hear a person in the neighboring room speaking for quite a while. There were many lights in the room but even with all on, the room was a bit dark. It gave it a great romantic mood but if you wanted more light, it wouldn't get bright enough for our taste. Water pressure in the shower was OK but not strong enough (for our taste).