Fairfield Inn & Suites by Marriott New Buffalo

Our stay at The Fairfield Inn was delightful. The room was very spacious and spotless. We will definitely stay there again.

Great alternative because the casino rooms were sold out! Nice getaway from Chicago. Near the expressway, but not really walkable to anywhere. Not far from downtown New Buffalo

Overall very good, however I prefer a firmer bed, but this will not deter me from staying at location again.

Comfortable

There’s construction going on apparently, I walk in lobby to check in and there’s so much going on, workers talking loud and tools and no direction since the lobby is tore apart. I see the desk and walked over to it and stepped in thin set that they were using to place tiles RIGHT IN FRONT of the desk with no signage or workers anywhere near the area to warn about it. The lady DID NOT even say a word about any of it, not sorry about the mess and stepping in their materials, I just stood at the end of the desk after I tried to clean my shoe off and had to pass her my card. Still no acknowledgment of what was happening around us, just told us when breakfast is. We had to walk thru all the workers who didn’t even step aside or anything, then pass where breakfast will be the next morning, and every table was covered in thick dust from the construction since they aren’t doing anything to keep unused areas from getting filthy. Ptac cover in room hanging off, blue tape by vent in bathroom probably from punch list that didn’t get done since screw is hanging out of it. There was a spider dead laying in bathroom like it didn’t get cleaned or freshened before we got here. Brown lint or fuzz on the sheets. I could get past the little things in room, but not the customer service or lack there of

It would have been great to know the property was completely under construction. This resulted in construction noises, dust and mess everywhere no available amenities. Not the experience I was looking to have the ONE night I get with my partner between business trips. A heads up would have been great so I could have made arrangements elsewhere.

The lobby is undergoing major renovations. There is drywall dust everywhere. They are doing their best to mitigate the dust but you just have it while it’s going on. The rooms are lovely though just dusty.

New renovations, clean property

The night we checked in, we were very unhappy with a lot of things at the hotel and we expressed our concerns to the lady at the front desk and we were told if we didn’t like it then we could pack our stuff and leave

Pool was not available . Would have likes to know before I booked