Niseko Freedom Inn

房間舒服，店員熱心，交通方便，酒店有shuttle接送，都可以找店員幫你預訂滑雪班，巴士等，可以check才pay out

Highly recommend this hotel to anyone who wishes to ski/ snowboard in Niseko. The email response prior to my arrival was super quick. Their arrangement in terms of transportation and anything to do around the area was also amazing. They do free pick up service pretty much wherever, and whenever you want to go around the area. I am most surprised by the extra service they offer such as settling gear rental and lesson arrangements, which really simplifies our trip planning. They also have exclusive offer for Grand Hirafu and Hanazono lift pass, which helped me saved up a bit. The hotel rooms themselves are good. They have everything essential. Not luxurious, but enough to make a very comfortable stay. The hotel rooms are clean and tidy. The staff are incredibly helpful. They are great in giving recommendations and organizing things during our stay. I would like to thank all your staff, especially Tommy, for making our stay a very enjoyable and comfortable experience.

Hotel is beautiful, warm and cosy. Owner and staff were helpful with suggestions and ensuring we are comfortable. Surrounding area make us feel like we are living in a private property.! Great getaway from crowds and we were able to enjoy the beauty of winter and powder snow at Niseko Freedom Inn. Recommended for families..

Excellent Service Staffs, very helpful and friendly

送迎などもしっかりしているし、部屋もキレイでよかった。 スタッフの対応も良く、強いて言うなら風呂が少し小さいのと、暖房が効きすぎて暑かった。 また泊まりたいホテル

We thoroughly enjoyed our stay, Justin was a very helpful host giving us tips about Japanese culture, and great recommendations on where to eat and extra sights to see. Thank you!

Unfortunately only had one night here prior to transit to another hotel that was closer to Grand Hirafu ski fields. In hindsight I would have stayed longer, however I wanted to be closer to the ski fields at the time. The reality is that they put on a very frequent, personalized mini bus to take you wherever you want to go, so the distance to the ski fields/ town wasn't a problem and is more than made up for by the larger room and great service that was missing in town.

Awesome stay with good service, complemenary van so logistics was easy, quieter environment than Hirafu. Really easy access to Hanazono ski field.

临时约朋友春节后去二世古滑雪，当地酒店要么根本订不上，要么就死贵，终于找到这家，帮朋友一家三口订了房，然后订了我自己的。但是在我自己预订时，日期选错了（应该是二月，选了三月的）。订完之后才发现，与hotels.com联系，回复说因酒店政策无法退款，便直接与酒店联系。该酒店在东京办事处的人立刻回复邮件，表示可以全额退款。然后又帮我重新订了二月的房，而且价格非常优惠。坏事变好事，太感动了！ 这个酒店房东、经理都是美国人，客人也大部分是欧美人士（我们住宿期间赶上一个瑞典的团），气氛很好，相比那些已经被嘈杂的中国人占领的大型酒店，我更喜欢这份清净和异国情调。该酒店位于二世古滑雪区域的边缘（花园），但离308缆车非常近，可以从这里一路上到山顶。酒店每天有免费滑雪接送，实际上非常便利。

Well the hotel is fine if you are only there for the skiing and not to be immersed in the Japanese experience, more like a youth hostel than a Japanese hotel, overpriced. It was clean and staff nice but more like a western hotel. Do not be fooled by the picture of the bath, it is not an onsen, to have an onsen you have to take a shuttle and still have to pay.