La Quinta by Wyndham Ennis

Was Good

We will never stay at a La Quinta again. When we checked in, our room had poop smeared on the outside of the toilet and had to be re cleaned. The pool was green and was not being cleaned or brushed. Then the hot water heater went out and we weren’t able to shower. They refused to give us our money back when we asked them to cancel the reservation. We had only been there a few hours but they refused. The elevator smelled so bad with body odor that we had to hold our breath every time we got on the elevator. It was awful.

I really like staying at this unit, very clean, comfortable and the staff very helpful

The breakfast

Clean and safe. Decent breakfast. Would stay here again.

The hotel offered online check in to save time when checking in at the lobby. I completed the online check in, but had to provide the same information and forms again when I checked in at the hotel. The online check in seemed pointless. The bed was extremely uncomfortable and the room design was poor. The curtains did not close all the way, allowing a street light to shine directly in the room, hitting a mirror, which reflected the light directly at the pillow area of the bed. A bathmat towel and washcloth were on the side of the tub. When I moved these towels, a cockroach ran out.

This was the first time we’d stayed here. Will definitely stay again on our way south.

Smell

Great , clean hotel ! I was a little upset that I didn’t get my rewards points for my stay there !!!!!!!!!!!!!!!!!!!!!!!!