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8 / 10 Guest Rating

SureStay Hotel by Best Western Jacksonville South

5018 University Blvd W , Jacksonville, us

SureStay Hotel by Best Western Jacksonville South - main view

About the Property

Convenient Location
Located just 5 miles south of downtown Jacksonville, Florida, SureStay Hotel by Best Western Jacksonville South offers easy access to popular attractions like Jacksonville Beach, EverBank Field, and the University of North Florida.

Comfortable Accommodations
Enjoy spacious rooms with free WiFi, tea- and coffee-making facilities, cable TV, and a work desk. Relax in a cozy environment after a day of exploring the city.

Convenient Amenities
Take advantage of the hotel's full hot breakfast, 24-hour front desk, on-site laundrette, and vending machines. Everything you need for a comfortable stay is right at your fingertips.

Experience the best of Jacksonville at SureStay Hotel by Best Western Jacksonville South. Book now for an unforgettable stay!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check Room Availability

1 night · 2 adults

Available Rooms

Queen Room with Two Queen Beds with Mobility Accessible Tub - Photo 1
Queen Room with Two Queen Beds with Mobility Accessible Tub - Photo 2
Queen Room with Two Queen Beds with Mobility Accessible Tub - Photo 3
Queen Room with Two Queen Beds with Mobility Accessible Tub - Photo 4
1/4

Queen Room with Two Queen Beds with Mobility Accessible Tub

The quadruple room provides a tea and coffee maker. The unit offers 2 beds.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

ROOM, 2 QUEEN BEDS, ACCESSIBLE

Non-refundable
Breakfast Included
20% OFF$92.45

$73.96

Includes taxes & fees
Queen Room with Two Queen Beds - Photo 1
Queen Room with Two Queen Beds - Photo 2
Queen Room with Two Queen Beds - Photo 3
Queen Room with Two Queen Beds - Photo 4
Queen Room with Two Queen Beds - Photo 5
1/5

Queen Room with Two Queen Beds

The quadruple room provides a tea and coffee maker. The unit offers 2 beds.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

ROOM, 2 QUEEN BEDS

Non-refundable
Breakfast Included
20% OFF$92.45

$73.96

Includes taxes & fees
King Room - Photo 1
King Room - Photo 2
King Room - Photo 3
King Room - Photo 4
King Room - Photo 5
1/5

King Room

The double room offers a tea and coffee maker. The unit has 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

ROOM, KING BED

Non-refundable
Breakfast Included
20% OFF$86.25

$69

Includes taxes & fees
King Room - Disability Access - Photo 1
King Room - Disability Access - Photo 2
King Room - Disability Access - Photo 3
King Room - Disability Access - Photo 4
1/4

King Room - Disability Access

The double room provides a tea and coffee maker. The unit offers 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

ROOM, KING BED, ACCESSIBLE

Non-refundable
Breakfast Included
20% OFF$86.25

$69

Includes taxes & fees

Guest Reviews

8
Excellent1138 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the convenient location.

Categories

Cleanliness5.8
Service9.8
Location9.3
Room Quality6.3
Amenities8.3
Value for Money7.8
Food and Beverage8.8
Overall Experience7.8

Select topics to read reviews

C
CourtneyusUS
Verified booking
family_with_children
Standard Room
Stayed in Aug 13, 2025

"Exceptional"

10.0
Helpful?
S
Stephen
Verified booking
Standard Room
Stayed in Aug 12, 2025

"Good"

2.0

The exterior condition of the facility and the amount of

Helpful?
J
Jeremiah
Verified booking
Standard Room
Stayed in Aug 10, 2025

"Don't stay "

2.0

Terrible hotel. Took forever for someone to check me in. Once i arrived in the room there was a bullet hole in the window, the shower was filthy and the room smelled like weed. Overall not recommended.

Helpful?
K
KATHLEEN
Verified booking
Standard Room
Stayed in Aug 4, 2025

"Good"

2.0

If you want a nice place to stay, look elsewhere. If you're looking to save a few bucks, this is the place for you. Not recommended.

Helpful?
D
donusUS
Verified booking
family_with_children
Standard Room
Stayed in Aug 2, 2025

"Exceptional"

10.0
Helpful?
M
Michelle
Verified booking
family
Standard Room
Stayed in Aug 2, 2025

"Excellent"

8.0

Really enjoyed the breakfast. Enjoyed our stay

Helpful?
R
RayusUS
Verified booking
young couple
Standard Room
Stayed in Jul 31, 2025

"Exceptional"

10.0
Helpful?
R
RayusUS
Verified booking
young couple
Standard Room
Stayed in Jul 31, 2025

"Exceptional"

10.0
Helpful?
D
douglas
Verified booking
Standard Room
Stayed in Jul 29, 2025

"Exceptional"

10.0

Great property, great location, and very friendly staff all in all a wonderful day!

Helpful?
1
148betsyjCINCINNATI, OHIO
Verified booking
Family
Standard Room
Stayed in Jul 28, 2025

"Just OK stay"

6.0

Definitely below Best Western standards. They took an old motel that should have been closed and tried (unsuccessfully) to revive it. The room was very musty in spite of running the air conditioner. There was rust in the bathroom. Bathroom floor not clean. Bed was clean and comfortable. Staff was nice.

Helpful?
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