Country Inn & Suites by Radisson, Doswell Kings Dominion , VA

Too many things were either inoperable or not working correctly. We probably would never book a reservation at this hotel again.

This hotel is not equipped to handle the volume it gets. The breakfast lady was overwhelmed and the breakfast was burned and raw at the same time, the tv remote would not work and the front desk wouldn't fix it. They handed us a remote and said it should work. It didn't. The phone was broken so we couldn't even call down for a wake up call or to discuss the tv issue we had to go downstairs.

The staff was very gracious, no complaints about the hotel. The parking lot could've used a little bit more snow removal though.

How unfortunate and disgusting to walk into a room with filthy bedding - this was after a 9 hr drive. Thankfully we asked to check the room out before we moved our stuff in because that would have been so much more difficult to handle. We were offered another room but first impressions last and we were not impressed. Even though it is non-smoking, the entire property smelled of cigarettes. I gave it a two because breakfast was available, adequate options were provided, and the hostess did what she could to make the experience good.

I would have to say this hotel is way better than the reviews I've read. My room was clean. The breakfast was okay. No fruit and only one yogurt option. About 2 tables spoons of yogurt in each cup. No milk other than what was in a pitcher. Only apple juice or lemonade was offered other than coffee and tea. The usual waffle, cereal eggs, sausage , and bread options.. nothing healthy really.

Clean and friendly staff

Nothing

When I booked through hotels.com it was advertised as daily housekeeping. Our second night there we arrived back to the room late and very tired and found there were no clean towels or wash cloths. I went to the front desk to request these and was told the hotel has no clean wash cloths and was given hand towels to wash with. The lady at the front desk was very rude about this and I was told I needed to request daily housekeeping with the vendor. I requested daily linens/housekeeping at that time since the booking having daily housekeeping was not sufficient enough. Next day our room was stocked with linens and everything was fine. The next night we again arrived back to the hotel very late to find no linens again. This time there was a man at the front desk who was very rude and handed me a stack of bath mats and told me there is no linens until 9:30 the next morning. The floor in the rooms were disgusting and stained. The paint in the bathroom was coming off the walls. Will never stay here again or recommend this hotel.

The first issue when I got to the hotel was that Expedia had not forwarded my reservation to the hotel. I booked it approximately 3 PM the day of and I got to the hotel at 10:30 PM and they had no record of my paid reservation. The manager on duty overnight was great and he knew how to look it up and input it into his system and he upgraded me to a suite for the inconvenience however, the housekeeping service services for this suite weren’t the best as there was a garbage can still full of garbage so he immediately moved me to a different room. Now I know why there are earplugs in all the rooms, the room was very noisy as it faced the parking lot the breakfast buffet this morning was typical of a hotel and I did have a waffle and sausages, which were good. For the price I would go back and just request a room, not facing the parking lot.

The nicest and cleanest area of this Hotel was the main lobby. The smell of wet mildew filled the rooms. Walls are covered in dirt, grime and dust.