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8.8 / 10 Guest Rating

SpringHill Suites by Marriott Charlotte Ballantyne

12325 Johnston Rd, Charlotte, North Carolina, 28277, Charlotte, US

SpringHill Suites by Marriott Charlotte Ballantyne - main view

About the Property

Recreational Amenities: Indulge in the indoor pool and 24-hour fitness center for a relaxing stay.

Additional Features: Stay connected with complimentary wireless internet access while shopping at the gift shops/newsstands.

Event Space: Host successful events at the 3392 square feet conference space and 3 meeting rooms.

Wrap up your day with a drink at the bar/lounge. Book your stay at SpringHill Suites by Marriott Charlotte Ballantyne for a memorable experience.

Facilities & Amenities

Free breakfast
Express check-out
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Express check-in/check-out
Continental breakfast

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Studio Suite, Multiple Beds - Photo 1
Studio Suite, Multiple Beds - Photo 2
Studio Suite, Multiple Beds - Photo 3
Studio Suite, Multiple Beds - Photo 4
Studio Suite, Multiple Beds - Photo 5
Studio Suite, Multiple Beds - Photo 6
Studio Suite, Multiple Beds - Photo 7
Studio Suite, Multiple Beds - Photo 8
Studio Suite, Multiple Beds - Photo 9
Studio Suite, Multiple Beds - Photo 10
1/10

Studio Suite, Multiple Beds

2 Queen Beds and 1 Double Sofa Bed400 sq feet Layout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - Premium channels and pay movies Food & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, double sofa bed, and free newspaper; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Lever door handlesEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

37 m2
Sleeps 5
2 Queen Bed (150-160 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerRefrigeratorDesk

Suite, 2 Queen Beds, Sofa Bed, Hearing Accessible

Non-refundable
Breakfast Included
20% OFF$165.4

$132.32

Includes taxes & fees
Suite, 1 King bed with a sofa bed - Photo 1
Suite, 1 King bed with a sofa bed - Photo 2
Suite, 1 King bed with a sofa bed - Photo 3
Suite, 1 King bed with a sofa bed - Photo 4
Suite, 1 King bed with a sofa bed - Photo 5
Suite, 1 King bed with a sofa bed - Photo 6
Suite, 1 King bed with a sofa bed - Photo 7
Suite, 1 King bed with a sofa bed - Photo 8
Suite, 1 King bed with a sofa bed - Photo 9
Suite, 1 King bed with a sofa bed - Photo 10
Suite, 1 King bed with a sofa bed - Photo 11
Suite, 1 King bed with a sofa bed - Photo 12
1/12

Suite, 1 King bed with a sofa bed

1 King Bed and 1 Double Sofa Bed603 sq feet Layout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - Premium channels and pay movies Food & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, double sofa bed, and free newspaper; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Lever door handlesEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

56 m2
Sleeps 6
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerRefrigeratorDesk

King Suite with Sofa Bed

Non-refundable
Breakfast Included
20% OFF$165.4

$132.32

Includes taxes & fees
Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr) - Photo 1
Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr) - Photo 2
Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr) - Photo 3
Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr) - Photo 4
1/4

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

1 King Bed and 1 Double Sofa Bed400 sq feet Layout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - Premium channels and pay movies Food & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, double sofa bed, and free newspaper; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Roll-in shower, visual fire alarm, wheelchair-accessible doorway width (inches): 36, low-height counter and sink, height-adjusted amenities, closed-captioned TV, lever door handles, lowered counter and sink height (inches): 34, wheelchair accessible, low-height view port in door, roll-in shower width (inches): 40, visual doorbell notification, hand-held showerhead, wheelchair-width doorways, grab bar near toilet, low-height electrical outlets in bathroom, low-height door lock, toilet grab bar height (inches): 34, wheelchair-accessible bathroom vanity, and wheelchair-accessible vanity height (inches): 33Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

37 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerRefrigeratorDesk

SUITE Accessible KING SIZE BED

Non-refundable
Breakfast Included
20% OFF$182.78

$146.22

Includes taxes & fees
Studio Suite, 1 King Bed with Sofa bed - Photo 1
Studio Suite, 1 King Bed with Sofa bed - Photo 2
Studio Suite, 1 King Bed with Sofa bed - Photo 3
Studio Suite, 1 King Bed with Sofa bed - Photo 4
Studio Suite, 1 King Bed with Sofa bed - Photo 5
Studio Suite, 1 King Bed with Sofa bed - Photo 6
Studio Suite, 1 King Bed with Sofa bed - Photo 7
Studio Suite, 1 King Bed with Sofa bed - Photo 8
Studio Suite, 1 King Bed with Sofa bed - Photo 9
Studio Suite, 1 King Bed with Sofa bed - Photo 10
1/10

Studio Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed400 sq feet Layout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - Premium channels and pay movies Food & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, double sofa bed, and free newspaper; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Lever door handlesEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

37 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerRefrigeratorDesk

Suite, 1 King Bed, Sofa Bed, Mobility Accessible with Bathtub, Hearing Accessible

Non-refundable
Breakfast Included
20% OFF$165.4

$132.32

Includes taxes & fees
Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub) - Photo 1
Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub) - Photo 2
Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub) - Photo 3
Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub) - Photo 4
Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub) - Photo 5
1/5

Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

2 Queen Beds and 1 Double Sofa Bed400 sq feet Layout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - Premium channels and pay movies Food & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, double sofa bed, and free newspaper; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Wheelchair-accessible doorway width (inches): 36, visual doorbell notification, height-adjustable showerhead, low-height view port in door, lowered counter and sink height (inches): 34, wheelchair-width doorways, height-adjusted amenities, lever door handles, grab bar near toilet, low-height electrical outlets in bathroom, toilet grab bar height (inches): 34, wheelchair-accessible bathroom vanity, transfer shower, visual fire alarm, low-height door lock, wheelchair accessible, accessible bathtub, bathtub grab bar height (inches): 21, closed-captioned TV, wheelchair-accessible vanity height (inches): 34, and low-height counter and sinkEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

37 m2
Sleeps 5
2 Queen Bed (150-160 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerRefrigeratorDesk

Suite, 2 Queen Beds, Sofa Bed, Mobility Accessible with Bathtub, Hearing Accessible

Non-refundable
Breakfast Included
20% OFF$165.4

$132.32

Includes taxes & fees

Guest Reviews

8.8
Excellent188 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the convenient location.

Categories

Cleanliness8.1
Service9.6
Location9.1
Room Quality7.5
Amenities9.1
Value for Money9.1
Food and Beverage8.6
Overall Experience9.6

Select topics to read reviews

D
DiandreusUS
Verified booking
couple
Standard Room
Stayed in Oct 9, 2025

"Exceptional"

9.0
Helpful?
D
DiandreusUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 9, 2025

"Nice"

10.0

Everything was ok

The pool I thought was heated in more choices of breakfast

Helpful?
S
Sharon
Verified booking
Standard Room
Stayed in Oct 7, 2025

"Exceptional"

10.0

Wow got hi pi kp

Helpful?
P
PastonusUS
Verified booking
couple
Standard Room
Stayed in Oct 6, 2025

"Exceptional"

10.0
Helpful?
B
BriannausUS
Verified booking
couple
Standard Room
Stayed in Oct 6, 2025

"Exceptional"

10.0
Helpful?
M
Marisol
Verified booking
Standard Room
Stayed in Oct 6, 2025

"Ok for a couple of nights"

6.0

Room was clean. Bed was comfortable. Room layout was nice, with a sofa, desk, and space to walk around the bed. Shower pressure was great. Toilet was small, small as not your average height, which makes it uncomfortable for tall people. Breakfast was typical, sausages, bagels, oatmeal, yoghurt and a waffle maker. Not very plentiful like other places. Night shift was pretty indifferent. There were no carts available, when we asked an employee he said they had but he didn’t know where to find them. He didn’t offer himself to ask around. Then a couple of other people around the front desk saw me struggling taking things and nobody offered help. Check in was fast but an AI would have probably been more welcoming. Stay was fine. Price was right. Not planning to come back in the near future. Customer service is important for me. If you don’t care much. I recommend.

Helpful?
R
rhonda
Verified booking
Standard Room
Stayed in Oct 5, 2025

"Exceptional"

10.0

The bathroom sink does not drain well in room 411 and the shower faucet needs to be fastened to the wall better.

Helpful?
D
DAVID
Verified booking
Standard Room
Stayed in Oct 4, 2025

"Exceptional"

10.0

A+

Helpful?
M
MarcususUS
Verified booking
couple
Standard Room
Stayed in Oct 2, 2025

"Exceptional"

10.0

It was perfect. I would recommend it to anyone.

Helpful?
S
SimpsonusUS
Verified booking
family_with_children
Standard Room
Stayed in Sep 29, 2025

"I would definitely book this hotel again."

10.0

I really liked how modern this hotel is. Furnishings were so beautiful, great office space inside the room, beautiful bathroom. Hallways were quiet.

My AC unit was loud every once in a while for some strange reason and woke me up every night

Helpful?
89
10
9
10