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8.8 / 10 Guest Rating

SpringHill Suites by Marriott Charlotte Ballantyne

12325 Johnston Rd, Charlotte, North Carolina, 28277, Charlotte, US

SpringHill Suites by Marriott Charlotte Ballantyne - main view

About the Property

Recreational Amenities: Indulge in the indoor pool and 24-hour fitness center for a relaxing stay.

Additional Features: Stay connected with complimentary wireless internet access while shopping at the gift shops/newsstands.

Event Space: Host successful events at the 3392 square feet conference space and 3 meeting rooms.

Wrap up your day with a drink at the bar/lounge. Book your stay at SpringHill Suites by Marriott Charlotte Ballantyne for a memorable experience.

Facilities & Amenities

Free breakfast
Express check-out
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Express check-in/check-out
Continental breakfast

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Studio Suite, Multiple Beds - Photo 1
Studio Suite, Multiple Beds - Photo 2
Studio Suite, Multiple Beds - Photo 3
Studio Suite, Multiple Beds - Photo 4
Studio Suite, Multiple Beds - Photo 5
Studio Suite, Multiple Beds - Photo 6
Studio Suite, Multiple Beds - Photo 7
Studio Suite, Multiple Beds - Photo 8
Studio Suite, Multiple Beds - Photo 9
Studio Suite, Multiple Beds - Photo 10
1/10

Studio Suite, Multiple Beds

2 Queen Beds and 1 Double Sofa Bed400 sq feet Layout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - Premium channels and pay movies Food & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, double sofa bed, and free newspaper; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Lever door handlesEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

37 m2
Sleeps 5
2 Queen Bed (150-160 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerRefrigeratorDesk

Suite, 2 Queen Beds, Sofa Bed, Hearing Accessible

Non-refundable
Breakfast Included
20% OFF$167.91

$134.33

Includes taxes & fees
Suite, 1 King bed with a sofa bed - Photo 1
Suite, 1 King bed with a sofa bed - Photo 2
Suite, 1 King bed with a sofa bed - Photo 3
Suite, 1 King bed with a sofa bed - Photo 4
Suite, 1 King bed with a sofa bed - Photo 5
Suite, 1 King bed with a sofa bed - Photo 6
Suite, 1 King bed with a sofa bed - Photo 7
Suite, 1 King bed with a sofa bed - Photo 8
Suite, 1 King bed with a sofa bed - Photo 9
Suite, 1 King bed with a sofa bed - Photo 10
Suite, 1 King bed with a sofa bed - Photo 11
Suite, 1 King bed with a sofa bed - Photo 12
1/12

Suite, 1 King bed with a sofa bed

1 King Bed and 1 Double Sofa Bed603 sq feet Layout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - Premium channels and pay movies Food & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, double sofa bed, and free newspaper; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Lever door handlesEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

56 m2
Sleeps 6
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerRefrigeratorDesk

King Suite with Sofa Bed

Non-refundable
Breakfast Included
20% OFF$167.91

$134.33

Includes taxes & fees
Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr) - Photo 1
Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr) - Photo 2
Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr) - Photo 3
Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr) - Photo 4
1/4

Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

2 Queen Beds and 1 Double Sofa Bed400 sq feet Layout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - Premium channels and pay movies Food & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, double sofa bed, and free newspaper; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Roll-in shower, visual fire alarm, wheelchair-accessible doorway width (inches): 36, low-height counter and sink, height-adjusted amenities, closed-captioned TV, lever door handles, lowered counter and sink height (inches): 34, wheelchair accessible, low-height view port in door, roll-in shower width (inches): 39, visual doorbell notification, hand-held showerhead, wheelchair-width doorways, grab bar near toilet, low-height electrical outlets in bathroom, low-height door lock, toilet grab bar height (inches): 34, wheelchair-accessible bathroom vanity, and wheelchair-accessible vanity height (inches): 34Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

37 m2
Sleeps 5
2 Queen Bed (150-160 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerRefrigeratorDesk

Suite, 2 Queen Beds, Sofa Bed, Hearing Accessible, Mobility Accessible with Roll-in Shower

Non-refundable
Breakfast Included
20% OFF$167.91

$134.33

Includes taxes & fees
Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr) - Photo 1
Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr) - Photo 2
Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr) - Photo 3
Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr) - Photo 4
1/4

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

1 King Bed and 1 Double Sofa Bed400 sq feet Layout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - Premium channels and pay movies Food & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, double sofa bed, and free newspaper; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Roll-in shower, visual fire alarm, wheelchair-accessible doorway width (inches): 36, low-height counter and sink, height-adjusted amenities, closed-captioned TV, lever door handles, lowered counter and sink height (inches): 34, wheelchair accessible, low-height view port in door, roll-in shower width (inches): 40, visual doorbell notification, hand-held showerhead, wheelchair-width doorways, grab bar near toilet, low-height electrical outlets in bathroom, low-height door lock, toilet grab bar height (inches): 34, wheelchair-accessible bathroom vanity, and wheelchair-accessible vanity height (inches): 33Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

37 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerRefrigeratorDesk

SUITE Accessible KING SIZE BED

Non-refundable
Breakfast Included
20% OFF$185.55

$148.44

Includes taxes & fees
Studio Suite, 1 King Bed with Sofa bed - Photo 1
Studio Suite, 1 King Bed with Sofa bed - Photo 2
Studio Suite, 1 King Bed with Sofa bed - Photo 3
Studio Suite, 1 King Bed with Sofa bed - Photo 4
Studio Suite, 1 King Bed with Sofa bed - Photo 5
Studio Suite, 1 King Bed with Sofa bed - Photo 6
Studio Suite, 1 King Bed with Sofa bed - Photo 7
Studio Suite, 1 King Bed with Sofa bed - Photo 8
Studio Suite, 1 King Bed with Sofa bed - Photo 9
Studio Suite, 1 King Bed with Sofa bed - Photo 10
1/10

Studio Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed400 sq feet Layout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - Premium channels and pay movies Food & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, double sofa bed, and free newspaper; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Lever door handlesEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

37 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerRefrigeratorDesk

Suite, 1 King Bed, Sofa Bed, Mobility Accessible with Bathtub, Hearing Accessible

Non-refundable
Breakfast Included
20% OFF$167.91

$134.33

Includes taxes & fees
Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub) - Photo 1
Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub) - Photo 2
Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub) - Photo 3
Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub) - Photo 4
Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub) - Photo 5
1/5

Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

2 Queen Beds and 1 Double Sofa Bed400 sq feet Layout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - Premium channels and pay movies Food & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, double sofa bed, and free newspaper; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Wheelchair-accessible doorway width (inches): 36, visual doorbell notification, height-adjustable showerhead, low-height view port in door, lowered counter and sink height (inches): 34, wheelchair-width doorways, height-adjusted amenities, lever door handles, grab bar near toilet, low-height electrical outlets in bathroom, toilet grab bar height (inches): 34, wheelchair-accessible bathroom vanity, transfer shower, visual fire alarm, low-height door lock, wheelchair accessible, accessible bathtub, bathtub grab bar height (inches): 21, closed-captioned TV, wheelchair-accessible vanity height (inches): 34, and low-height counter and sinkEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

37 m2
Sleeps 5
2 Queen Bed (150-160 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerRefrigeratorDesk

Suite, 2 Queen Beds, Sofa Bed, Mobility Accessible with Bathtub, Hearing Accessible

Non-refundable
Breakfast Included
20% OFF$167.91

$134.33

Includes taxes & fees

Guest Reviews

8.8
Excellent188 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the convenient location.

Categories

Cleanliness8.1
Service9.6
Location9.1
Room Quality7.5
Amenities9.1
Value for Money9.1
Food and Beverage8.6
Overall Experience9.6

Select topics to read reviews

S
ShanitrausUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 27, 2026

"Amazing"

10.0

Everything

Helpful?
M
MillsusUS
Verified booking
couple
Standard Room
Stayed in Apr 27, 2026

"Exceptional"

10.0
Helpful?
C
chaunceyusUS
Verified booking
couple
Standard Room
Stayed in Apr 24, 2026

"Exceptional"

9.0
Helpful?
D
DevinusUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 21, 2026

"Exceptional"

10.0
Helpful?
A
AndrewusUS
Verified booking
couple
Standard Room
Stayed in Apr 20, 2026

"Exceptional"

10.0
Helpful?
H
HalimausUS
Verified booking
couple
Standard Room
Stayed in Apr 20, 2026

"The only thing I liked was the safe area"

1.0

Location was great

I didn’t get any rest due to hearing alarms all night didn’t experience the breakfast due to lack of sleep let alone there were kids in the next room making a lot of noises as well

Helpful?
S
SamuelusUS
Verified booking
couple
Standard Room
Stayed in Apr 16, 2026

"Perfect had a blast"

10.0

Very Clean

Nothing

Helpful?
G
GillianusUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 13, 2026

"Exceptional"

10.0
Helpful?
R
RaquelusUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 13, 2026

"Enjoyable stay"

8.0

I love the fact that the front desk male clerk was so helpful, he was full of energy and very informative. He also had a very welcoming personality. I’m planning on relocating and he gave some helpful information. I also like how the rooms were set up. Very nice looking and up to date. We had a view of the street which I enjoyed. The hotel also had a bar and patio area which I enjoyed. Definitely was a beautiful building. The water had a nice pressure and it was hot which I also love.

The bed was not comfortable (to me) and the breakfast was a 4/10. I wish they also served scrambled eggs and bacon. I noticed heavy dust surrounding our tv area, wasn’t a big deal I used some Lysol wipes to wipe down heavily used areas. I wished they had attachable shower hose for the shower.

Helpful?
R
RachelusUS
Verified booking
couple
Standard Room
Stayed in Apr 12, 2026

"Enjoyed the hotel. Great room. Enjoyed the pool. Decent breakfast"

9.0

Very nice room. Bed was comfortable. Nice big bathroom

Nothing!

Helpful?