Chicago Downtown Condo - Michigan Ave Suite ID 14-15

The condo was very nice and perfect for this business trip. I saved money on meals by cooking in. There is a mini grocery store in the building and the view of the park was very nice. I love the floor-to-ceiling windows and the balcony. I would stay here again. It's a nice mile walk to McCormick Place.

This condo has plenty of room, is clean and well maintained. With a gorgeous view down Michigan Ave, this place had everything we needed including easy access to a parking garage and close proximity to great eats (including Giordano's within a few minutes walk). Thank you for a great stay!

This was the worst costumer service I have ever had and I will never book with hotels.com again. I showed up at the condo building we reserved a room at for spring break, and the condo owner was not there to meet us. Esther the owner claimed that she never received the confirmed reservation from hotels.com so she could not let us in until she was notified. She refused to call hotels.com and I was forced to be the middle person attempting to get the information from hotels to her. After two hours in the lobby without any certainty of being able to get in the condo we were forced to make other reservations because we had three small kids that needed to get into a room. As we were leaving the building heading to the Hyatt when Esther called and said she had a condo available. She immediately questioned me about the number of people that would be staying in the condo because that was an extra fee. I told her that we were already upcharged $200 for extra people. I then proceeded to tell her that we no longer would be staying there since we had booked another hotel. So after multiple phone calls to hotels.com I was told that the reservation was non refundable ($775) and sorry about it. On a little side note there was also another family who was trying to check in getting the same run around, I'm not sure how things worked out for them. In the end hotels.com provided little to no help with the situation which I consider a huge customer service issue and I am out $775

Most amazing view and location but this run down and unkept condo needs some attention. Broken furniture, outdated electronics, musty smelling cheap towels were some of the problems. Great layout and close to train station.

Great location! Spectacular floor to ceiling views. Walking distance to Grant Park, Roosevelt station a few blocks away, bus stop at front door. Great neighborhood restaurants, Go Grocer entrance in the lobby, Trader Joes, Jewel-Osco, Walgreens,Target, and movie theater all within walking distance. Safe neighborhood, secure building. 3 bedroom/ 2 1/2 bath, plenty of room for six adults. Love having a full kitchen and laundry room for a week long stay. 7th floor has pretty decent workout room, vending machines, outdoor pool and grills. We stayed for 7 days and this location was perfect for everything we wanted to do. I highly recommend getting a multi day metro card. We rarely waited longer than 10 minutes for a bus outside the front door. Taxis always available as well. The people we rented from provided great information about the apartment before we arrived and were good about responding to phone calls or email questions while we were there.