Paihia Beach Resort & Spa Hotel

Breakfast staff was super nice

could have been cleaner and needs some updates!

The hotel was in a good location. Staff were very friendly and helpful. The room was sufficient in size. The room was attended to daily, which we appreciated.. . Overall, it was a pleasant and enjoyable stay.

We booked a premium room, and it was starting to look a little tired with worn cabinetry and bathroom door. The limited parking is an issue when the property is full. Bed was hard for my liking, but I understand that's a personal preference.

Great room with a balcony that overlooked to pool area & beach. Good facilities within the room with all provided to be cook in house. Room was quite spacious & comfortable. Location within walking distance to shops & main attractions.

Bathroom could do with a fan in there to clear the steam out.

Its a very small hotel and surely not a resort. Dont get fooled by the pics. Th reception is like a small store room. The staff at reception is super rude. They are never available at the counter. They never pick calls on intercom if you have any queries. The breakfast has only one drink and one main course. There are no yogurts, fruits , desserts etc. The location is 10 mins walking from main maritime building from where all activities start. Rooms are comfortable. The balconies and views are amazing. They do have a pool, though we never used it. Lots of doors to enter the room. The entry to the rooms is made in very odd way. Water pressure in shower and tempreture is Great. The staff is the worst, in the restaurant and at the reception.

Loved the location and the view

A bit noisy, either from the apartment above or to either side of us not sure which

Clean, great location, great service

Lack of parking

Great location,