Grand Hotel Palace

Toller Pool, großzügige Anlage, gepflegt, aufmerksames Personal.

Struttura storica, arredi e mobilio eleganti. Disponibilità e cortesia del personale. Un particolare ringraziamento alle signore del desk le quali al check in hanno risolto con prontezza e professionalità un mio errore di prenotazione. Grazie.

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El estilo

La ubicación

Das Hotel hat uns insbesondere wegen des historischen Ambiente sehr gut gefallen. Der Frühstücksraum mit seiner Kuppel war atemberaubend. Unser Zimmer war groß und wir haben sehr gut geschlafen. Der Pool ist riesig. Das Hotel liegt in unmittelbarer Nähe zu zwei großen Weingütern und direkt am Meer. Das Personal war sehr freundlich.

Un po' tutto, tra cui l'eleganza dell'Hotel, la colazione, la posizione.

Unfortunately my experience in this hotel was very negative due to an unacceptable episode that occurred during my stay. Being an early riser, I got off early in the morning to go for a run, but I was practically prevented from going out. The night porter was deeply asleep and, despite various attempts, there was no way to get the door opened in a reasonable time, ruining my plans for the day. The most absurd thing, however, I discovered shortly after: the person who was supposed to guard the reception was not even a security guard or a qualified doorman, but a waiter named D…, obviously left there to cover a shift that was not his. I find it outrageous that a hotel entrusts the safety of guests and the management of the property during the night to unresuped staff who are clearly unable to perform the task. The staff management is terrible and there is a total lack of respect for customer needs. I strongly advise against it if you are looking for professionalism and 24-hour assistance.