Hotel La Perla

Todo. Amabilidad del personal. Muy limpio. Excelente ubicación.

Nada

Las vistas son hermosas y el balcón tanto en la habitación como para desayunar estuvo maravilloso

Views fro tbe balcony

Our check-in experience was extremely disappointing. The receptionist appeared intoxicated and was unable to handle the check-in process properly. We were left waiting for nearly 40 minutes just to receive our room keys, and eventually the general manager had to step in and take over. Additionally, the hotel had initially assured us that our luggage would be transported to the hotel, but no one was available to assist. As a result, I had to struggle to carry all the bags myself. Communication with the receptionist was very frustrating. Whenever I asked a question, the response was often unrelated to what I had asked, making the entire interaction confusing and unprofessional. Overall, the service fell far below expectations and significantly impacted the start of our stay. I also have the videos of the receptionist behaviour. We should be getting a refund of this book completely.

Ubicación

Todo perfecto. Desayuno perfecto y vistas espectaculares

Gostei de tudo! Hotel maravilhoso!