Palazzo Viviani Castello di Montegridolfo

The hotel is set within a well preserved and exquisitely situated Medieval city. The room was beautiful, the pool delicious and the staff delightful. We even drove up to our room through the city gate! You could almost imagine Dante walking about, or Don Quixote (I know, wrong country!) riding in with Sancho Panza behind. Great for fantasy, but not at all Disneyland-ish! Be sure to get very good directions before setting out!

Wonderful place, very charming, friendly staff Every room is different in this little hotel village. We try to stay there every year for a few days on our way to Greece. Tasty breakfast, small restaurants on-site.

The hotel is more like a cluster of three rows of antic buildings with cobble stone pavement. The place is quite and has a few restaurants on site. This time only one was still open. But there are small restaurants in the surrounding area. I recommend to include breakfast in your stay. No the greatest variety of products but good quality and great coffee (Late, Espresso...). So, if you come to the area of Ancona (e.g. for the ferry boat to Greece), give yourself and your family a break of the everyday hustle for two or three days.

The castle village can be seen from far away as we climb the road to the top of the hill. The place is charming and well maintained with little stores and restaurants and cafes offering great local food. It's easy to walk around the place and is quiet with no cars. The staff was very welcoming. I enjoyed the swimming pool and gym / sauna (extra charge for the gym). Internet could be weak from some rooms but it's fine in the lounge which is close to the source. Amazing views on the countryside and the sea in the distance. It's like being in an eagles' nest.

On arrival to spend 5 days here in September, we were told we had been 'upgraded', implying that Expedia clients only get the cheaper rooms. Our room had a TV, safe and Wifi which did not work. When we complained, we were moved to better rooms in the main building, but the TV sound was again not working. The swimming pool was dirty and out of action; apparently the pump had broken and was unlikely to be mended in the near future. There was only one restaurant open out of the 4 advertised and this restaurant was closed on our second day. We were given names of 2 restaurants some distance away which were, as we discovered, also closed. We saw only 2 other guests and clearly the hotel had effectively closed for the season. It was like a ghost village and none of the shops was open. The receptionist never apologised, refusing to give us her name as we left after 2 nights. She was also rude in Italian, which she didn't realise we could understand. There are no lifts, no porters and steep stairs to climb which was difficult with our luggage. I have since seen poor similar comments on other sites. Do not waste your money coming to this hotel. We are now fighting to get our money returned even for the 3 nights when we did not stay. I suspect the good ratings on this hotel are bogus, because I cannot imagine anybody being prepared to pay for such a poor service and almost non-existent facilities. It seems to get its money from holding weddings and conferences. Dreadful.

The hotel was inland in a mountainous are of Rimini. The office was in a castle and our room was in a building about 100 yards away. Beautiful small town quite remote to Rimini beach and area. It was very luxurious hotel with beautiful pool and a great look at life in small town Italy. Be careful with your GPS it misled us and sent us through some pretty tough roads.

I loved the feel of being in a castle old but every modern thing within my reach close to the beach about 1/2 hour and also many neat towns nearby only 21 kilometer from republic of San Marino and many other exciting things

This old looking castle has all the charm of old time with all modern and convenient of today's time .its in the eastern part of Italy with amazing landscape only 20 min away from the beach. Very clean the staff very nice and helpful we were offered great breakfast in the big dinning room.dinner also at the restaurant was first class.i highly recommend this hotel.

Nice hotel and helpful friendly staff. Beautiful grounds and location. Relaxation at its best.

We were given a 3 room self contained apartment, which was fully self contained including a kitchen area (no kettle but a pan did fine), dining area & seating area in one room, bathroom in the 2nd & large bedroom in the 3rd. Brilliant surrounding Umbrian countryside which could be seen from the historic hill top location. We went very early season so little was open, but we hope to return for a longer stay! Crucial to have a car to visit, but very worth it.