Thunderbird Lodge

. Subject: Complaint About Hotel Stay and Request for Refund I am writing to express my dissatisfaction with my recent stay at your hotel. The room was in very poor condition and not suitable for staying in. Specifically: • The shower handles were broken, and I had to be moved to another room just to take a shower. • The sink faucet splashed water everywhere. • There was no iron available. • The refrigerator was dirty. • Overall, the room was not in acceptable condition. The only positive aspect of my stay was the staff, who were excellent and very helpful.

La tranquilidad del lugar!

Encontré una cucaracha en el baño.

Upon arrival bathroom sink had hair. Inside of microwave and mini fridge were dirty. Blanks and bed covers full of cigarette burns. I found used bottle caps and water bottles on the floor under the air conditioner. Property had homeless people squatting I want a refund or credit

No Netflix but written in there website is available.

I like room was big but price was kinda high for one night and if didn’t order online was 50 dollars more in person which is ridiculous instead of matching it when showing it to them

Good

Good

Room was nice had squeaky bed but was comfy

The staff was very friendly and helpful.