Hotel Pasarela

Good location. Near to Plaza de España! They have a oven and coffee machine at lobby for guest use.

The wifi was weak and not connecting well at level 5. Other than this, everything was well and comfortable.

Beautiful reception area Staff were very accommodating with requests. I had a room booked with my sister for 4 nights for a wedding, but my sister’s partner was flying out the day after the wedding and we had a separate booking each directly following it. Staff made sure the new room was cleaned and ready for me to move into straight away in the morning so I didn’t need to leave the room with my case and wait to check back in later on. Restaurant area is nice with some decent pizzas and tapas dishes and the staff there were all friendly. It’s about 20 min walk to the cathedral but is still fairly central being near Maria Luisa Park and Place de Espana.

Others have alluded to it but it’s on here as a 4-star hotel and it just wasn’t that for me. It’s a good 3-star hotel and I’ve scored the sections independent of how it’s rated on Booking.com That said - there were no coffee/tea facilities in the rooms but I think in the more expensive rooms there are. That’s ok, I knew that going in, but they advertise a coffee station where you can get free coffee and tea. But it’s switched off when the cafe or restaurant is open and I feel if you’re a guest you should probably be able to use it at all times given the website advertises that they know the value of a coffee at the end of a long journey (paraphrasing but it’s along those lines) and advertising coffee station as an option for guests. Breakfast buffet is also wildly expensive for what you get, I was shocked. You’re better off going out for lunch. I was taken aback when we got the receipt as the price was different to what others on here had advised so maybe it had changed. We went the first morning because it was convenient given we had the first day of a 4-day wedding to go to, but every other day we went out for breakfast.

La ubicación

Nada, todo en las habitaciones era antiguo, el aire acondicionado no funcionaba pasamos un calor….lo mismo se encendía que se apagaba, mucho ruido se escuchaba todo de otras habitaciones. Carísimo para lo que es.

La ubicación y limpieza

Nada

Una Auténtica MIERDA de hotel. Viejísimo, no corresponde tener un hotel así en los tiempos que corren. Este hotel solo se salva por la ubicación que tiene, no concibo que tenga un solo cliente repetitivo. Nadie en su sano juicio repetiría. Cucarachas, malos olores, desagües que no tragan, armarios y mobiliario de los años 70. Se conformaron con una pequeña reforma en recepción, pintar las habitaciones y cambiar los suelos. Pero las llaves de luz, las puertas, las griferías, los techos, los aires acondicionados etc están cochambrosas. Este hotel en condiciones normales no llega ni a las dos estrellas. Necesita una reforma TOTAL, tirarlo abajo. Si vienes, no traigas equipaje, trae un equipo de excavación paleontológica. Es el único hotel del mundo donde las paredes valen más que el propio edificio. Tienen expuestos cuadros de Ressendi. El estilo es expresionista grotesco; vamos, que son tan feos que mi pareja durmió con la luz encendida por si el cuadro cobraba vida y nos robaba los riñones. Ideal para amantes del arte maldito y las emociones fuertes. Los cuadros del pasillo te observan con cara de haber cometido tres delitos. Ressendi era un genio, pero sus personajes tienen peor cara que yo un lunes por la mañana. El hotel es tan antiguo que en los pasillos tienen cuadros que son obras de arte espectaculares, pero si te levantas al baño a oscuras y te cruzas con el torero-mono, te aseguro que el estreñimiento se te cura de golpe. He dormido en chozas en cuevas de Afganistán y he pasado menos miedo. En definitiva, gástate 30€ más y vete al Meliá de al lado. Al menos ahí las cucarachas no te sacarán a hombros.

Very good location and clean hotel. Very friendly and helpful staff.

Buffet b'fast was a bit expensive but there was a very good choice of a la carte b'fast menu.