Comfort Suites Jackson-Cape Girardeau

The location was perfect for the tournament we were there for. The staff was friendly.

The room had not been thoroughly cleaned. I had to ask for something to clean the fridge as it was obvious old sticky and molding looking stuff on the door and in the bottom. I always travel with gloves, so I used that same cleaner for the entire bathroom. It also had not been cleaned. When I raised the toilet lid I could see that it had not been clean by the water stains. The front of the AC unit was broken and eventually fell off, but it did cool the room really well. The breakfast sausage was very undercooked. Even with heat and eat it should be cooked longer. Most importantly, I paid for my room through Booking.com and the property still charged my card.

This was a great property.Very clean breakfast was good.Coffee was good.People had stuff.Looking nice rooms were nice and clean.Enjoyed my stay eight forty six a m on september eleventh two thousand and one

It was clean, quiet and easy location

Breakfast wasn't good, beds we're kinda hard.

It was not great we stayed for one night and reserved 2 beds got there they put us in a one bed had to make them fix that then go in the room dirty q tips on the floor mold on the bathroom walls and the inside pool was freezing cold, and sitting there toe nail clippings all over the ground, the breakfast if they ran out it wasn’t refilled you just are out of luck and our keys of all things never worked on the door we had to keep going to get new ones it was gross and we will never be back

The location was good

I paid for a room with a spa tub as advertised it was a regular bathtub and the front desk wouldn’t do anything but charge me an extra $50 per night claiming a regular bath tub is a spa tub even tho the add said bathtub, spa tub, hair dryer for the bathroom. The whole unit was filthy. furniture looked chewed up by an animal. The elevator smelled like dog piss all weekend. the “heated pool” was ice cold. They stopped serving breakfast way before the advertised end time. My bed look like it had red and black stains I rather not know what from. I really feel like I’m owed something. As nothing was helped or accommodated. I have pictures of how dirty the place was.. the entire stay was just sub par at best.

Melissa was very helpful and friendly 😁

The price on the weekends was outrageous 😕 pool was ice cold We stayed there for 3 days and tried to get another night and the owner said, NO And then only have us $40 of the $150 deposit we put and room was cleaner after we left then when we arrived at hotel!

Ok

Non smoking hotel that has smoking area at front entrance to door causing non smokers to have to travel thru their disgusting 2nd hand smoke.in order to get inside.

My stay wasn't good at all. I had issues with the cleanliness of the hotel from the hotel entrance throughout the building. The room was dirty and not appealing to the eye. I asked to be moved to another room and found the same issues stained mattress, cover and musty smell. I will not consider this hotel in the future.