Castelli Hotel

Stuff was really friendly.

L'emplacement.

Le bruit de la pompe toute la nuit. Il faut éviter les chambres du 1er étage.

The location

Breakfast, the permises( very noisy) , the bathroom. All outdated. Nothing functioned properly .

Her şeyi rezalet bir otel. Çalışanları asla yardımsever değiller.

I had a very disappointing experience with this hotel. I made the reservation on Saturday at 21:00 because the location appeared as Nicosia city center, and I believed it was in Northern Cyprus. When I realized the hotel was actually on the Greek Cypriot side, I immediately called the hotel at 00:00 to cancel the reservation. The hotel told me that the cancellation had to be done by Booking. I then contacted Booking, but they said the hotel must approve the cancellation. I was left stuck between both sides, with each side blaming the other. I also asked to cancel Sunday’s stay, but they refused that as well. In the end, they kept the full amount of 154 euros even though I never stayed at the hotel. Very poor customer support and no willingness to help a customer in a genuine situation. I would not recommend this hotel based on my experience.

location

service, cleaning, no drinking water

Parkplatz, Lage

Beheizte Flure, beim Lüften gab es nur Abgase von einer fettigen Küche, man konnte sich während dem Duschen die Haut verbrühen, die Babymatratze musste ich mir nach Anfrage am Empfang, selbst organisieren, die angestellte Dame schmeißt den Laden so ziemlich allein, die Serviceliebe für Gäste ist dem Besitzer wohl abhanden gekommen

Very Nice Welcom

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Good location

Old and not updated hotel. Very disappointing breakfast