Grecotel Meli Palace

I have just returned from a long weekend with 8 friends who I go away with every year. From the moment we arrived the staff were brilliant. They looked after us so well and were always so kind. From the welcome staff being so informative, to the waiting staff, who couldn’t do enough. The manager came over to say hello on our first night and was so attentive. The food was very good and extensive as were the cocktails and being our 7th year away at an all inclusive was probably the best so far. Thank you Grecotel Meli Palace for your attention to detail and your wonderful surprise for us. We will certainly be back to visit again.

Everything about this hotel is excellent. The staff couldn't be more helpful and nothing is too much trouble. All the facilities are very good, the food is also excellent, with a great variety. If their is any criticism it is about the rooms, which although spacious and clean, are quite basic.

Just back from a wonderful stay at the Meli Palace. The staff are fantastic and food and facilities beyond expectations. Huge amount of choice of fresh local and international food options. Wide range of activities available if you want to take part but very unobtrusive if you don't. Walks along the coast to the palace at Malia and restaurants and shops in Sissi (both 2-3kms) Can't wait to return.

This is an amazing all inclusive property. For it's age,it is well maintained and is currently in the process of renovating the rooms. Now they do look dated but are very clean. The staff is trained or in training in the hospitality industry and they are excellent Food and beverage were wonderful and if we were not there for wedding events , we would not have left the property.

Wonderful staff and beautiful location. We felt rigged st home and the staff treated us with the utmost courtesy and patience. Our every need was met from reception to dining to housekeeping and more. My only criticism is the beds could be less firm.

Unfortunately dissapointed generally. Not a 4 star resort, sorry. Not sure why so many rated the food so high.Same taste every day. The room we had had many cracks everywhere.Refurbishement needed. Mainly germans and russians.Average entertainment. Nothing to do around the hotel. Rule about having trouser for the diner is pretty stupid as it is not respected by all male guests and there is a difference of treatment between guests.Came in with trousers the first 2 evenings and saw many went in shorts.3rd day,i tried to come in a plain dark bermuda short but was told I should change from short to trouser while 4 guests after me came in ! I argued and showed that to the Service manager who rather rudely answered to me that they had shorts under the knee cap??? and that for hygiene reasons they require trousers? But cats walking around freely in the restaurant are ok...for hygiene. It did upset my daughter who felt embarrased by the situation in front of other guests.Unfortunately the rest of the stay was a bit ruined by that as I saw every evening guests coming with shorts while I had to come in trousers.Explained my point of view to the hotel management, but was told that a rule is a rule. When trying to ask why some guests were allowed shorts , the answer was that the hotel can't upset guests either, but they did for me. I was also told that it wasn't personal, but it was hard to believe. For that reason and others i strongly recommend to stay away from that hotel .

Nous avons eu 2 types de chambre durant notre séjour: la première suite familiale était confortable , grand lit, salle de bain rénovée. La deuxième chambre avec vue partielle sur la mer avait un petit lit non confortable, une petite salle de bain ayant besoin de rénovation et un air climatisée inefficace

Excellent séjour d'une semaine dans ce bel hôtel calme, avec grande piscine et plage privée. Restauration de qualité avec un grand choix, bar véritablement all inclusive, animation discrète mais présente, personnel courtois, serviable et souriant. Très bon rapport qualité prix.

Nous avons beaucoup apprécié notre séjour. Nous y retourn'étions sans aucune hésitation.

Very nice Hotel with own beach (with rubble and sand away from the busy nightlife of Malia. Many children/ families. Good restaurant and gorgeous service. Very tidy (house, pool and beach). Nice Animation. Shos little bit loud till 11:00 p.m but then quiet. Recommended for people who want to have calm, nice family holidays.