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7 / 10 Guest Rating

Novotel Mumbai Juhu Beach Hotel

Balraj Sahani Marg, Juhu Beach, Mumbai, Maharashtra, 400049, Mumbai, IN

Novotel Mumbai Juhu Beach Hotel - main view

About the Property

Discover the ultimate beachfront escape at Novotel Mumbai Juhu Beach Hotel, where luxury meets comfort and vibrant city life.

Indulgent Spa Treatments
Pamper yourself at our serene spa, offering rejuvenating massages and facials to melt away your stress, allowing you to unwind in paradise.

Gourmet Dining Experience
Choose from six exquisite dining options, from the trendy bar/lounge to a delightful beach bar, where 24-hour room service guarantees a culinary adventure at any hour.

Outstanding Event Facilities
With 75,885 square feet of versatile meeting space, our fully equipped conference center is perfect for hosting events and celebrations, ensuring every occasion is memorable.

Book your stay at Novotel Mumbai Juhu Beach Hotel today and immerse yourself in the beauty of Juhu Beach!

Facilities & Amenities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
No single-use plastic straws
Comprehensive recycling policy
Nightclub
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 7:00 AM to 8:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Room, 2 Twin Beds, Ocean View - Photo 1
Superior Room, 2 Twin Beds, Ocean View - Photo 2
Superior Room, 2 Twin Beds, Ocean View - Photo 3
Superior Room, 2 Twin Beds, Ocean View - Photo 4
Superior Room, 2 Twin Beds, Ocean View - Photo 5
Superior Room, 2 Twin Beds, Ocean View - Photo 6
Superior Room, 2 Twin Beds, Ocean View - Photo 7
Superior Room, 2 Twin Beds, Ocean View - Photo 8
1/8

Superior Room, 2 Twin Beds, Ocean View

2 Twin Beds312-sq-foot room with ocean views Internet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV, premium channels, and DVD playerFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, bed sheets not availableSmoking And Non-Smoking, pet friendly

29 m2
Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVHair dryerBathrobe

Superior Twin Room with Ocean View Non smoking

Non-refundable
Room Only
20% OFF$184.95

$147.96

Includes taxes & fees

Superior Twin Room with Ocean View Non smoking

Non-refundable
Breakfast Included
20% OFF$214.44

$171.55

Includes taxes & fees

Superior Twin Room with Ocean View Non smoking

Non-refundable
Half Board
20% OFF$250.09

$200.07

Includes taxes & fees
Premiere Room, 1 King Bed, Ocean View, Higher Floor, Club Lounge Access - Photo 1
Premiere Room, 1 King Bed, Ocean View, Higher Floor, Club Lounge Access - Photo 2
Premiere Room, 1 King Bed, Ocean View, Higher Floor, Club Lounge Access - Photo 3
Premiere Room, 1 King Bed, Ocean View, Higher Floor, Club Lounge Access - Photo 4
Premiere Room, 1 King Bed, Ocean View, Higher Floor, Club Lounge Access - Photo 5
Premiere Room, 1 King Bed, Ocean View, Higher Floor, Club Lounge Access - Photo 6
Premiere Room, 1 King Bed, Ocean View, Higher Floor, Club Lounge Access - Photo 7
1/7

Premiere Room, 1 King Bed, Ocean View, Higher Floor, Club Lounge Access

1 King Bed312-sq-foot room with ocean views Club Level - Executive Lounge access, buffet breakfast, internet access in the lounge, and 2 hours of meeting room use (subject to availability)Internet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV, premium channels, and DVD playerFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, bed sheets not availableSmoking And Non-Smoking

29 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVHair dryerBathrobe

Premier King Bed Ocean View-Higher Floor, Buffet Breakfast, Premier Lounge With Cocktail Hrs

Non-refundable
Breakfast Included
20% OFF$338.81

$271.05

Includes taxes & fees
Premiere Room, 2 Twin Bed, City View, Higher Floor, Club Lounge Access - Photo 1
Premiere Room, 2 Twin Bed, City View, Higher Floor, Club Lounge Access - Photo 2
Premiere Room, 2 Twin Bed, City View, Higher Floor, Club Lounge Access - Photo 3
Premiere Room, 2 Twin Bed, City View, Higher Floor, Club Lounge Access - Photo 4
Premiere Room, 2 Twin Bed, City View, Higher Floor, Club Lounge Access - Photo 5
Premiere Room, 2 Twin Bed, City View, Higher Floor, Club Lounge Access - Photo 6
Premiere Room, 2 Twin Bed, City View, Higher Floor, Club Lounge Access - Photo 7
1/7

Premiere Room, 2 Twin Bed, City View, Higher Floor, Club Lounge Access

2 Twin Beds312-sq-foot room with city views Executive Level - Club Lounge access, buffet breakfast, internet access in the lounge, and 2 hours of meeting room use (subject to availability)Internet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV, premium channels, and DVD playerFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Phone, laptop-compatible safe, and free newspaper; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, bed sheets not availableSmoking And Non-Smoking

29 m2
Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneHair dryer

Premier Twin Bed City View-Higher Floor, Buffet Breakfast, Premier Lounge With Cocktail Hrs

Non-refundable
Breakfast Included
20% OFF$309.34

$247.47

Includes taxes & fees
Superior Room, 2 Twin Beds, City View - Photo 1
Superior Room, 2 Twin Beds, City View - Photo 2
Superior Room, 2 Twin Beds, City View - Photo 3
Superior Room, 2 Twin Beds, City View - Photo 4
Superior Room, 2 Twin Beds, City View - Photo 5
Superior Room, 2 Twin Beds, City View - Photo 6
Superior Room, 2 Twin Beds, City View - Photo 7
1/7

Superior Room, 2 Twin Beds, City View

2 Twin Beds312-sq-foot room with city views Internet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV, premium channels, and DVD playerFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, bed sheets not availableSmoking And Non-Smoking, pet friendly

29 m2
Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVHair dryerBathrobe

Superior Twin Room with City View Non smoking

Non-refundable
Room Only
20% OFF$155.49

$124.39

Includes taxes & fees

Superior Twin Room with City View Non smoking

Non-refundable
Breakfast Included
20% OFF$184.95

$147.96

Includes taxes & fees

Superior Twin Room with City View Non smoking

Non-refundable
Half Board
20% OFF$219.86

$175.89

Includes taxes & fees
Premiere Room, 1 King Bed, City View, Higher Floor, Club Lounge Access - Photo 1
Premiere Room, 1 King Bed, City View, Higher Floor, Club Lounge Access - Photo 2
Premiere Room, 1 King Bed, City View, Higher Floor, Club Lounge Access - Photo 3
Premiere Room, 1 King Bed, City View, Higher Floor, Club Lounge Access - Photo 4
Premiere Room, 1 King Bed, City View, Higher Floor, Club Lounge Access - Photo 5
Premiere Room, 1 King Bed, City View, Higher Floor, Club Lounge Access - Photo 6
Premiere Room, 1 King Bed, City View, Higher Floor, Club Lounge Access - Photo 7
1/7

Premiere Room, 1 King Bed, City View, Higher Floor, Club Lounge Access

1 King Bed312-sq-foot room with city views Executive Level - Club Lounge access, buffet breakfast, internet access in the lounge, and 2 hours of meeting room use (subject to availability)Internet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV, premium channels, and DVD playerFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, bed sheets not availableSmoking And Non-Smoking

29 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVHair dryerBathrobe

Premier King Bed City View-Higher Floor, Buffet Breakfast, Premier Lounge With Cocktail Hrs

Non-refundable
Breakfast Included
20% OFF$309.34

$247.47

Includes taxes & fees
Executive Suite, Ocean View, 1 King Bed, Club Lounge Access - Photo 1
Executive Suite, Ocean View, 1 King Bed, Club Lounge Access - Photo 2
Executive Suite, Ocean View, 1 King Bed, Club Lounge Access - Photo 3
Executive Suite, Ocean View, 1 King Bed, Club Lounge Access - Photo 4
Executive Suite, Ocean View, 1 King Bed, Club Lounge Access - Photo 5
Executive Suite, Ocean View, 1 King Bed, Club Lounge Access - Photo 6
Executive Suite, Ocean View, 1 King Bed, Club Lounge Access - Photo 7
Executive Suite, Ocean View, 1 King Bed, Club Lounge Access - Photo 8
Executive Suite, Ocean View, 1 King Bed, Club Lounge Access - Photo 9
Executive Suite, Ocean View, 1 King Bed, Club Lounge Access - Photo 10
Executive Suite, Ocean View, 1 King Bed, Club Lounge Access - Photo 11
1/11

Executive Suite, Ocean View, 1 King Bed, Club Lounge Access

1 King Bed592-sq-foot room with ocean views Executive Level - Executive Lounge access, buffet breakfast, internet access in the lounge, and 2 hours of meeting room use (subject to availability)Layout - Bedroom and sitting areaInternet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV, premium channels, and iPod dockFood & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and 24-hour room serviceSleep - Premium bedding and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop workspace, laptop-compatible safe, and free newspaper; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-Smoking

55 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVHair dryerBathrobe

Executive Suite King Bed Ocean View - Buffet Breakfast, Premier Lounge Access with Cocktail Hr

Non-refundable
Breakfast Included
20% OFF$584.75

$467.8

Includes taxes & fees
Executive Suite, City View, 1 King Bed, Club Lounge Access - Photo 1
Executive Suite, City View, 1 King Bed, Club Lounge Access - Photo 2
Executive Suite, City View, 1 King Bed, Club Lounge Access - Photo 3
Executive Suite, City View, 1 King Bed, Club Lounge Access - Photo 4
Executive Suite, City View, 1 King Bed, Club Lounge Access - Photo 5
Executive Suite, City View, 1 King Bed, Club Lounge Access - Photo 6
Executive Suite, City View, 1 King Bed, Club Lounge Access - Photo 7
Executive Suite, City View, 1 King Bed, Club Lounge Access - Photo 8
Executive Suite, City View, 1 King Bed, Club Lounge Access - Photo 9
Executive Suite, City View, 1 King Bed, Club Lounge Access - Photo 10
Executive Suite, City View, 1 King Bed, Club Lounge Access - Photo 11
Executive Suite, City View, 1 King Bed, Club Lounge Access - Photo 12
Executive Suite, City View, 1 King Bed, Club Lounge Access - Photo 13
1/13

Executive Suite, City View, 1 King Bed, Club Lounge Access

1 King Bed592-sq-foot room with city views Executive Level - Executive Lounge access, buffet breakfast, internet access in the lounge, and 2 hours of meeting room use (subject to availability)Layout - Bedroom, dining area, and sitting areaInternet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV, premium channels, and iPod dockFood & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and 24-hour room serviceSleep - Premium bedding and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop workspace, laptop-compatible safe, and free newspaper; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-Smoking, pet friendly

55 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVHair dryerBathrobe

Executive Suite King Bed City View-Buffet Breakfast, Premier Lounge Access With Cocktail Hrs

Non-refundable
Breakfast Included
20% OFF$441.97

$353.58

Includes taxes & fees
Superior Room, 1 King Bed, City View - Photo 1
Superior Room, 1 King Bed, City View - Photo 2
Superior Room, 1 King Bed, City View - Photo 3
Superior Room, 1 King Bed, City View - Photo 4
Superior Room, 1 King Bed, City View - Photo 5
Superior Room, 1 King Bed, City View - Photo 6
Superior Room, 1 King Bed, City View - Photo 7
1/7

Superior Room, 1 King Bed, City View

1 King Bed312-sq-foot room with city views Internet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV, premium channels, and DVD playerFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, single sofa bed, and free newspaper; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, bed sheets not availableSmoking And Non-Smoking, pet friendly

29 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVHair dryerBathrobe

Superior King Room with City View Non smoking

Non-refundable
Room Only
20% OFF$155.49

$124.39

Includes taxes & fees

Superior King Room with City View Non smoking

Non-refundable
Breakfast Included
20% OFF$184.95

$147.96

Includes taxes & fees

Superior King Room with City View Non smoking

Non-refundable
Half Board
20% OFF$219.86

$175.89

Includes taxes & fees
Royal Suite Room, 1 King Bed, Ocean View, Higher Floor, Club Lounge Access - Photo 1
Royal Suite Room, 1 King Bed, Ocean View, Higher Floor, Club Lounge Access - Photo 2
Royal Suite Room, 1 King Bed, Ocean View, Higher Floor, Club Lounge Access - Photo 3
Royal Suite Room, 1 King Bed, Ocean View, Higher Floor, Club Lounge Access - Photo 4
Royal Suite Room, 1 King Bed, Ocean View, Higher Floor, Club Lounge Access - Photo 5
1/5

Royal Suite Room, 1 King Bed, Ocean View, Higher Floor, Club Lounge Access

1 King BedOverlooking the oceanClub Level - Executive Lounge accessLayout - Bedroom, dining area, and sitting areaInternet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV, premium channels, and DVD playerFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop workspace, laptop-compatible safe, and free newspaper; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, bed sheets not availableSmoking And Non-Smoking

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVHair dryerBathrobe

Royal Suite King Bed Ocean View Buffet Breakfast, Premier Lounge Access with Cocktail Hrs

Non-refundable
Breakfast Included
20% OFF$846.41

$677.13

Includes taxes & fees
Superior Room, 1 King Bed, Ocean View - Photo 1
Superior Room, 1 King Bed, Ocean View - Photo 2
Superior Room, 1 King Bed, Ocean View - Photo 3
Superior Room, 1 King Bed, Ocean View - Photo 4
Superior Room, 1 King Bed, Ocean View - Photo 5
Superior Room, 1 King Bed, Ocean View - Photo 6
Superior Room, 1 King Bed, Ocean View - Photo 7
Superior Room, 1 King Bed, Ocean View - Photo 8
1/8

Superior Room, 1 King Bed, Ocean View

1 King Bed312-sq-foot room with ocean views Internet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV, premium channels, and DVD playerFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, single sofa bed, and free newspaper; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, bed sheets not availableSmoking And Non-Smoking, pet friendly

29 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVHair dryerBathrobe

Superior King Room with Ocean View Non smoking

Non-refundable
Room Only
20% OFF$184.95

$147.96

Includes taxes & fees

Superior King Room with Ocean View Non smoking

Non-refundable
Breakfast Included
20% OFF$214.44

$171.55

Includes taxes & fees

Superior King Room with Ocean View Non smoking

Non-refundable
Half Board
20% OFF$250.09

$200.07

Includes taxes & fees

Guest Reviews

7
Very Good243 verified reviews
AI Summary

Guests highly rate the efficient housekeeping and frequently praise the courteous staff.

Categories

Cleanliness7.5
Service7.9
Location7.5
Room Quality6.9
Amenities6.5
Value for Money5.9
Food and Beverage7.0
Overall Experience6.9

Select topics to read reviews

5
536shantit
Verified booking
Family
Standard Room
Stayed in Dec 25, 2025

"Amazing people of india Madam Gitika, Madam Neha & Mr Rohit."

10.0

The premium room is amazing. The service here is absolutely out of the world. Madam Gitika & Mr Rohit Tiwari who served us are a gem of a person. The service they provided was amazing they catered for our needs. Thank you so much for making these last few days special as my 16 year old son has came india for first time. Who has enjoyed your service so much. Special shout out to NEHA from premium room. Amazing person.

Helpful?
C
Cruiser01285502761
Verified booking
Solo travel
Standard Room
Stayed in Dec 24, 2025

"Naresh was very good server and very attentive"

10.0

Had a good experience and good food during breakfast naresh was best server during breakfast overall had a good meal and good time.

Helpful?
W
WandererAngelUNITED KINGDOM
Verified booking
Solo travel
Standard Room
Stayed in Dec 24, 2025

"Fab!!!"

10.0

Wonderful stay so far and even would have loved to extend. Great location, great service and atmosphere felt friendly. Food was lovely too with kind service from Narender and team, also for pick up Shivesh. And generally, all working for the hotel are helpful. Will definitely stay again!

Helpful?
G
Guide46571869088
Verified booking
Family
Standard Room
Stayed in Dec 24, 2025

"Neither stay in future nor advised any body to do so."

2.0

Location is Good. Atmosphere is well. Room not upto the mark compared to price Bathroom setup horrible Cleanliness not upto the standard as the used utensils are kept open in the corridor. Noise level is ok service - One of the worst I have seen in India. Frontline managers seating at reception are too bad. Erratic behavior, lack of politeness etc. Complimentary breakfast not upto the standard.

Helpful?
D
Dream12325791154
Verified booking
Family
Standard Room
Stayed in Dec 23, 2025

"Too good room"

10.0

Ayodhya is too good at room services . Recommend everyone should check in oncecccvvvvvvvvcccccccccccccccccccccccccc

Helpful?
G
Guide44820947197
Verified booking
Family
Standard Room
Stayed in Dec 22, 2025

"Disappointing Experience: Guests are not the priority here."

2.0

I am extremely disappointed with my stay at Novotel Juhu. We booked a 2-night holiday solely for our children to enjoy the beach and the pool area. However, the management decided to close the beach entry from the hotel for the entire day due to a private social event. ​When we tried to at least look at the beach from the hotel premises in the evening, we were stopped again because of "event preparations." It is unacceptable to charge premium rates for a beach resort and then deny guests access to the very thing they booked for. ​It is clear that Novotel values private event revenue over the experience of their staying guests. Our family holiday was wasted. I would not recommend this place to families looking for a relaxing vacation.

Helpful?
6
621kanakr
Verified booking
Family
Standard Room
Stayed in Dec 20, 2025

"Amazing"

10.0

I would like to extend my heartfelt appreciation to Gitika, Neha, and Sanika on the 7th floor of Novotel Mumbai for their kind hospitality and the way they went the extra mile to make my family and children feel so special. Their warmth, attentiveness, and genuine care transformed our stay into a truly memorable experience, reminding me that it is the small gestures that create lasting impressions. I am grateful for the professionalism and kindness they displayed throughout, and I am delighted to support such promising young talent. I look forward to returning again next year, knowing that their thoughtful service will make my visit just as wonderful. K Rana

Helpful?
G
G1310TCkiranm
Verified booking
Solo travel
Standard Room
Stayed in Dec 19, 2025

"Attentive staff"

10.0

Ashok the housekeeper is very attentive and helpful. He made the stay exceptional. The location was great and all the staff are very friendly.

Helpful?
T
Tour66327431425
Verified booking
Business
Standard Room
Stayed in Dec 17, 2025

"Excellent service provided by GITIKA AND NEHA"

10.0

Gitika & Neha are excellent for the customer service. 5 out of 5 star rating for them. Thanks to both of them help them to earn more

Helpful?
W
Wander48518636687
Verified booking
Business
Standard Room
Stayed in Dec 17, 2025

"Best experience"

10.0

It was a very pleasant experience in the Premier lounge staff. Specially Gitika and Neha are excellent staff. They are really very caring and polite. Nice experience of stay here.

Helpful?
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