SpringHill Suites Columbia Downtown The Vista

We had a lovely time at this property. Very clean and it was handicap accessible.

Hotel was great. However, hotel room was on a street that had loud car racing all night.

Excellent room. Enjoyed the layout, comfortability, and speciousness. The hotel was clean. The breakfast was just okay, but I was glad it was available. There was nothing terrible about the staff, but they were not great—not very hospitable.

The location is excellent (except for the rooms that overlook a busy street and which are not soundproofed from the noise). The beds are awesome. Breakfast was quite OK for american standards - for European standards, it was so so.

My colleague's credit card was charged in advance with an amount considerably bigger than the total price. The staff did little to nothing to resolve this issue. My credit card had seen several smaller charges. Even to this day they are still listed as "on hold" even though my stay has finished 3 days ago and the bill has been paid by a separate balance payment. (It almost seems like Marriott and/or the hotel are making some money operations in the background.) The front desk staff could not explain the bill. All of the above is UNACCEPTABLE. Also, room service did not vacuum clean the floor. The room could not be properly ventilated to get fresh air. The air conditioning machine is very loud and its connections to outside are not soundproofed. Therefore, outside traffic noise penetrated loudly into the room. Two days into our stay, the WiFi service stopped working. On our first report to the staff the issue did not get fixed. After another day and half, on my second request, an IT member called to my room and we resolved the issue in 10 minutes.

Very Nice

Plenty of room for five people in the suite

Very clean

Great area if you love fast walking places! I arrived with my family and friends for a birthday dinner later on that day front desk offered us water and we got free cookies the last couple stay we was there! Ms Deshaun made some great cookies ! 2 other young lady’s around 6 checked us in as well I forgot their name but 2 young looking young lady’s they was very nice checking us in ! Thanks again for the warm welcome! When I get some money I’ll book me a room here lol!!!!

Came here for my sisters birthday last week , the pool is very cozy it’s warm ! The hotel is big and nice !! But I do wish the bar had food … but the drinks are awesome ! Front desk was very friendly again ! It was still the same young lady from last time ms quay , I was looking to see ms Shaun like last time she is very funny ! But I will be visiting again soon ! Great eating places as well! Check them out!