Holiday Inn Club Vacations South Beach Resort by IHG

I absolutely loved this property the only thing I wasn’t able to use the jacuzzi tub because the jets were not cleaned properly

Nice clean room and safe quiet location

I booked the Holiday Inn South Beach on a moments notice due to travel issues and I had no clue at the time that this was more so a timeshare resort. While this element came as a surprise, the room was an absolute delight and reminded me a lot of the disney resorts in Orlando! The room was spacious, comfortable, and most importantly, clean! The property was perfect for a family getaway, and particularly suitable for large extended families who want to vacation together who can have their own spaces. The grounds were full of amenities for all ages: Volleyball and Basketball courts, pool/lagoon, beach path, and more. Aside from the wonderful room and hotel grounds, the staff are who made my stay as special as it was. My late arrival at 11:30PM meant that hotel security would have help me at the front desk. The security guard, Jesse, was so extremely kind and helpful when providing me my room key. In the morning, the front desk staff was very accommodating. This was the type of customer service that make people want to come back and have a nice experience again. I will definitely be back at Holiday Inn South Beach!!

Great property for kids. Took grandkids 10 and 12 yrs old. They enjoyed 2 Lazy Rivers, 2 outdoor pools and waterslides. No restaurants on location however Walmart supermarket and Walmart Supercenter within 10 - 15 minutes. Stayed in large 2 bedroom, full kitchen with washer and dryer. Stocked kitchen for lunch,and snacks but ate out for breakfast and dinner. Plenty of restaurants and things to do with 5 - 20 minutes. Staff was great! Beac across the street can walk or take shuttle. Basketball court was perfect for our grandson. Loved it would definitely go back again! If you have kids recommend going to the restaurant "Hangout " so much fun and lots to do at that location.

Very nice

Bed was very comfortable

Beautiful rooms. Unfortunately, the master bath had issues. One sink would not drain the water, and the shower never got hot enough. Enjoyed having the washer & dryer in the unit. Beds were very comfortable. We didn't get a "deal" on our stay, because we did not attend the offered presentation. We would've stayed an extra night if it was more affordable. Also, I didn't realize that we weren't as close to the ocean as we hoped.

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Clean Property

Over charged upon check in after previously paying. currently waiting on refund floors were dirty mattress had blood stain on it.