Comfort Suites South Point - Huntington

BED BUGS and shower would not drain

When we got to our room it looked like a dog had jumped on the bed and left hair and mud on the covering. There was a candy wrapper in the sheets. We asked for fresh bedding and were told we could move to the second floor which was always kept cleaner than the first floor. Strange. Then told we wouldn’t want to sleep on the third floor because it stunk up there and always had lots of people coming and going all night. Fire alarm went off at 11:30 which I understand has nothing to do with the staff or hotel but just added to the uneasiness of the stay.

Not very many restaurants / activities / stores in the area, but many within a 30 minute drive. Pool was clean, staff was nice!

I saw a mouse run into the bathroom under the sink. When I told them, they did not reimburse me or offer any compensation. It was dirty and the room smelled bad. Very disappointing.

all was good. most of my outlets didn't work had unplug a cord behind the end table to be able to charge my phone. snack bar is pretty basic. staff was outstanding. breakfast could be better. overall cleanliness was excellent.

Our dresser was broken, but we didn't use it. Had to put tge ottoman in front of the bottom drawer to keep it closed for safety. We had no hairdryer in our room at all.

I got up to use the bathroom and a mouse ran under the door, we complained they moved us to a new room. I never felt clean in this hotel. Carpet is dirty, breakfast was subpar. We decided to check out a day early.

Staff is very nice. Clean rooms and comfortable beds.