Comfort Suites Atlanta Airport

I made sure before I booked the room that I wanted the tub included. Even by the pics on booking it clearly showed in the pics my room would have a tu . I get to check in they gave me a room with no tub. So I had to get another room but the room they gave me had no heat & we were cold so the staff had a heater i could use. We also saw that the room had a pool so when we checked in they said the pool had been closed for like a year which personally that should have been on the website also & the staff should have let me know. The next day come we mentioned to the staff how I was told that I would be able to get another room so the lady called the other lady who agreed that I could get another room she told the lady that she was not aware !!! I was so aggravated. Then there was hair in the tub and the couch looked nasty with white stuff on it & behind the couch on the counter was nasty. I was not satisfied ! & my room cost like 240 plus 100$ deposit. I let 2 different ladies i wanted to speak to the manager but they kept saying the manager was not in. So i told them to call the manager and said they would not answer. I had to attend my brothers funeral on the 14th. I stayed the 13th & 14th. & my weekend was not great. I feel like I should get my payment back for the room.

That’s good

Excellent

Loved this place

The price was great.

The hotel smelled like weed and I received a phone call prior to my arrival stating that if I didn't authorize my card to be charged immediately, my room would be canceled, which it was. I've never heard of that before.

Nothing it was filled with digerati smoke smell the door handle was slimy as well as the floor crumbs under the bed

Everything was broken and smelled like smoke in the room and hallways