Serenity Island Resort

Gym

Lots of errors and mistakes, very average food, and poor service. Constant power outages and no internet for whole day

Location is good- close to the mainland. It’s a beautiful island with a nice beach.

It is run down and very overpriced. Communication with staff is poor. There were issues with pre-booked activities being cancelled and refunds not being provided. The food was bad, service took forever and it was ridiculously priced. I had my sunglasses stolen.

Great location, easy to get to and the snorkelling was beautiful. Really nice gardens and restaurant area. Fun to walk around the whole island. Pre-booked transfers to the island worked very smoothly.

Rooms were a bit run down. Service at the restaurant was disappointing. Staff brought out the wrong meals, forgot meals and we were waiting an hour for food multiple times.

Views

Ammenities near the pool need immediate update and pool

What an incredible time we had on this beautiful island. The staff welcome you as family and are so generous of heart. We couldn't believe the accommodation was right on the shore and everyday is like a day in paradise. The snorkeling out the front of the island was phenomenal. From spectacular coral gardens to a myriad of fish every day. We enjoyed walks around the island, joining in the activities and the incredible views. I would go back in a heartbeat. The accommodation was clean, very comfortable and perfect for relaxing by the water. Embrace 'Fiji Time' and slow your own pace at this lovely island. Each night your are treated with a series of songs from the staff and joining in the staff volley ball game is a highlight.

The people were so friendly, made us feel really comfortable and our room was beautiful. Perfect location.

The communal bathroom needs renovation

Great beaches and snorkling. Frirndly staff who made you welcome at all times. Quiet rooms. Good food and lovely drinks. Kyaks were available but not enough oars to go around. Lovely traditional singing from all the staff after the Saturday meal.

Facilities are looked tired. Part of the island was blocked off for construction and couldnt be accessed. Shower water pressure was very poor. Some meals were not available for the all inclusive package.