Hampton Inn Branson - Branson Hills

We have stayed there before and it's the same great place to stay. Already booked in for another time in August.

Not a horrible place, we have seen worse, one could get by for a night. The rooms smelled very stuffy and there was no ventilation, with young kids we had to cancel the second night since we could not breath comfortably. The tub drain was blocked so we had to switch rooms, the second ine did nit smell any better. Definitely nothing close to the ratings this place has, the reality is that this place ranks at 3/5 stars at its best.

Very nice hotel with great staff.

Clean, convent and comfortable.

Great staff. Friendly and helpful. Nice hotel.

Breakfast was good. Staff was great. Rooms were great.

Price

Quiet and comfortable

I stayed in room 416, as soon as I walked in was hit with a terrible odor of urine. It was late and after a funeral so I was too tired to go move rooms. Anyone walking into that room would immediately notice the odor, why the staff continues to not address it and actively rents out the room is inexcusable and just points to a lack of proactive management of the rooms. The AC also did not work well so the room was muggy even thought the temp when I walked in was 68 degrees. On top of this the pillows in the room smelled disgusting, every time I moved my head I got a smell of an old gross stinky pillow, I tried all of them and they all smelled. This hotel is a mid tier hotel and I had a very low tier cheap motel experience, not even close to the value of the room cost. Clearly someone is not staying on top of cleanliness or they have pretty low standards. I definitely will not be staying here again. I also had my small dog with me and when I booked the hotel on a third party site, there was zero mention of a $75 non refundable pet fee. I'm fine paying a pet fee but don't appreciate the fee not being clear up front. When I mentioned they said it's not their responsibility. I do think if you elect to sell your rooms with a third party you should be responsible to ensure costs are effectively communicated to customers. So all in all I way overpaid to be in a swampy room that reeked like urine and slept on dingy old pillows. The experience was gross.