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6.9 / 10 Guest Rating

Hotel Palmas de La Serena

Los Nísperos 668, La Serena, cl

Hotel Palmas de La Serena - main view

About the Property

Luxurious Accommodations and Amenities

Hotel Palmas de La Serena offers newly renovated private rooms and cottages just steps away from the beach. Each room features a minibar, flat-screen TV, and a balcony with garden and pool views. Cottages include a fully equipped kitchen and direct garden access, providing a unique and relaxing stay.

Tranquil Outdoor Oasis

Enjoy the outdoor swimming pool surrounded by lush gardens and palm trees, creating a serene atmosphere for relaxation. Whether you're lounging by the pool or strolling through the gardens, Hotel Palmas de La Serena offers a peaceful escape.

Convenient Location

Situated just 300 meters from the beach and close to various dining options, Hotel Palmas de La Serena provides the perfect blend of relaxation and convenience. With free WiFi and parking, your stay is sure to be hassle-free.

Book your stay at Hotel Palmas de La Serena for a truly rejuvenating experience.

Facilities & Amenities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

All guests must provide a valid credit card or a cash guarantee upon check-in. LOCAL TAX LAW Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). * This additional fee (IVA) is not included in the hotel rates and must be paid separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.9
Good1610 verified reviews
AI Summary

Guests highly rate the cleanliness and frequently praise the location.

Categories

Cleanliness6.1
Service7.6
Location8.6
Room Quality6.6
Amenities6.1
Value for Money6.6
Food and Beverage7.1
Overall Experience6.6

Select topics to read reviews

C
CRISTIANesES
Verified booking
extended_group
Standard Room
Stayed in Feb 14, 2026

"Very Good"

7.0
Helpful?
C
CintyaclCL
Verified booking
couple
Standard Room
Stayed in Feb 13, 2026

"Acogedora"

8.0

La ubicación

Que no tenía shampoo y bálsamo

Helpful?
J
JorgeclCL
Verified booking
family_with_children
Standard Room
Stayed in Feb 13, 2026

"Lugar tranquilo"

5.0

La ubicación, cerca de la playa

La piscina cerrada el día lunes, hasta el martes pasado medio día, pésimo. No existe utensilios de cocina en el tipo cocina que tienen los departamentos. El wifi muy malo, la señal no llega a toda la habitación y señal móvil pésima por el sector, Las instalaciones de habitación bastante deterioradas, especialmente el baño necesita remodelación urgente. Baja presión de agua durante varias horas del día.

Helpful?
C
ClaudiaclCL
Verified booking
family_with_children
Standard Room
Stayed in Feb 13, 2026

"Good"

3.0

El personal

La limpieza, estaba la ducha llena de hongos, incluso la manilla del lavamanos llena de mugres, hongos y restos de cosas. Un olor asqueroso en los espacios. Nos quedamos solo un día y para el olvido. No hay ni una cuchara y tiene una pequeña cocina lavamanos incluido. . Ni podemos imaginar el resto si nosotros nos halojamos en la Suit y era deplorable.

Helpful?
A
ArandaclCL
Verified booking
couple
Standard Room
Stayed in Feb 11, 2026

"Good"

2.0

La ubicación

Baño lleno de hongos y cero empatía para solucionar el problema

Helpful?
V
Von HohendorffbrBR
Verified booking
couple
Standard Room
Stayed in Feb 11, 2026

"Excellent"

8.0
Helpful?
L
Lucia AndreaclCL
Verified booking
family_with_children
Standard Room
Stayed in Feb 10, 2026

"Amabilidad del personal, pero instalaciones deficientes."

6.0

La amabilidad del personal.

El Olor en el Baño y cocina, camas en mal estado, piscina con agua sucia, televisor en mal estado sin TV cable o Smart TV.

Helpful?
J
Jeanne MarieclCL
Verified booking
extended_group
Standard Room
Stayed in Feb 9, 2026

"Cómoda , muy bien atendidos por el personal . Excelente estadía"

9.0

La piscina, el hall al aire libre. Que tengan de cortesía café y té. El personal muy atento. La ubicación a dos cuadras de la playa. Lo verde de su jardín

Las manillas de las puertas que no cerraban. Los ventanales difícil de abrir y cerrar. Si bien la limpieza era buena atrás de los veladores con polvo y al parecer el sifón del lavaplatos olía mal.

Helpful?
J
JorgeclCL
Verified booking
solo_traveller
Standard Room
Stayed in Jan 30, 2026

"Exceptional"

10.0
Helpful?
E
EstudiosclCL
Verified booking
family_with_children
Standard Room
Stayed in Jan 30, 2026

"Good"

4.0

Mi habitación estaba en planta baja, así que estaba buena la terraza.

La instalaciones están algo viejas, necesitan mantención. El aire acondicionado no enfriaba mi bebé sudo mucho (tiene 2 años) Para ser una habitación de 2 piezas para 3 a 4 personas, un solo aire no es suficiente para nada. Tiene muy poco fuerza el agua de la ducha. Tuvimos que llamar a alguien para arreglar el agua caliente.

Helpful?
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