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6.9 / 10 Guest Rating

Hotel Palmas de La Serena

Los Nísperos 668, La Serena, cl

Hotel Palmas de La Serena - main view

About the Property

Luxurious Accommodations and Amenities

Hotel Palmas de La Serena offers newly renovated private rooms and cottages just steps away from the beach. Each room features a minibar, flat-screen TV, and a balcony with garden and pool views. Cottages include a fully equipped kitchen and direct garden access, providing a unique and relaxing stay.

Tranquil Outdoor Oasis

Enjoy the outdoor swimming pool surrounded by lush gardens and palm trees, creating a serene atmosphere for relaxation. Whether you're lounging by the pool or strolling through the gardens, Hotel Palmas de La Serena offers a peaceful escape.

Convenient Location

Situated just 300 meters from the beach and close to various dining options, Hotel Palmas de La Serena provides the perfect blend of relaxation and convenience. With free WiFi and parking, your stay is sure to be hassle-free.

Book your stay at Hotel Palmas de La Serena for a truly rejuvenating experience.

Facilities & Amenities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

All guests must provide a valid credit card or a cash guarantee upon check-in. LOCAL TAX LAW Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). * This additional fee (IVA) is not included in the hotel rates and must be paid separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.9
Good1610 verified reviews
AI Summary

Guests highly rate the cleanliness and frequently praise the location.

Categories

Cleanliness6.1
Service7.6
Location8.6
Room Quality6.6
Amenities6.1
Value for Money6.6
Food and Beverage7.1
Overall Experience6.6

Select topics to read reviews

C
carlaclCL
Verified booking
solo_traveller
Standard Room
Stayed in May 11, 2026

"Exceptional"

10.0

Limpio

Los vecinis

Helpful?
I
IbacacheclCL
Verified booking
couple
Standard Room
Stayed in May 11, 2026

"Exceptional"

10.0
Helpful?
C
ConejerosclCL
Verified booking
solo_traveller
Standard Room
Stayed in May 7, 2026

"Very Good"

7.0

Excelente atención del personal, muy amables y con disposición para ayudar y estar atentos de nuestras necesidades

Le falta mantención a las instalaciones y el desayuno muy básico para el valor

Helpful?
A
Aldo JorgearAR
Verified booking
extended_group
Standard Room
Stayed in May 5, 2026

"Excellent"

8.0

SE PAGA APARTE, ES ACORDE AL PRECIO

Helpful?
D
DanielclCL
Verified booking
solo_traveller
Standard Room
Stayed in May 3, 2026

"Exceptional"

10.0

El trato del recepcionista su ubicación y tranquilidad

Helpful?
P
PatricioclCL
Verified booking
family_with_children
Standard Room
Stayed in May 1, 2026

"Exceptional"

10.0
Helpful?
P
palaciosclCL
Verified booking
family_with_children
Standard Room
Stayed in Apr 30, 2026

"PESIMAA!!"

1.0

No hubo nada que destacar positivamente, ya que el servicio no cumplió con lo ofrecido. Pasé frío porque el aire acondicionado no funcionaba en modo calor, y además tuve un problema grave con un enchufe que dañó mi cargador. La experiencia en general fue negativa.

Durante mi estadía en el Hotel Palmas de La Serena tuve varios inconvenientes. El aire acondicionado nunca funcionó en modo calor, lo que hizo incómoda la noche, especialmente considerando la temperatura. Además, un enchufe en mal estado dañó mi cargador Samsung original: una de sus patas quedó atrapada y comenzó a derretirse, dejando inutilizable tanto el cargador como el cable tipo C. Informé de inmediato en recepción, pero la solución ofrecida fue solo un cargador genérico, que no corresponde en calidad ni compatibilidad. Considero que faltó mantenimiento en las instalaciones y una respuesta adecuada ante el problema.

Helpful?
V
victorclCL
Verified booking
family_with_children
Standard Room
Stayed in Apr 28, 2026

"Very Good"

7.0
Helpful?
E
EduardoclCL
Verified booking
extended_group
Standard Room
Stayed in Apr 28, 2026

"Exceptional"

9.0

La atención del personal y el desayuno

Lavamanos tapado ,

Helpful?
R
RobertoclCL
Verified booking
couple
Standard Room
Stayed in Apr 27, 2026

"Buenos espacios y tranquilidad al lado de la playa."

8.0

Los espacios externos, jardines y las habitaciones.

Helpful?
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