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9 / 10 Guest Rating

ASURE Cleveland Rotorua

113 Lake Road, Koutu , Rotorua, nz

ASURE Cleveland Rotorua - main view

About the Property

Tranquil Oasis with Modern Comforts

Thermally-Heated Rooms with Outdoor Patio
Indulge in the cozy comfort of our thermally-heated guest rooms, each featuring a private outdoor patio area for you to unwind and enjoy the fresh air.

Convenient Amenities and Nearby Attractions
From BBQ facilities and free WiFi to a tour desk for exploring Rotorua, Cleveland Motel ensures a seamless stay. Explore Lake Rotorua just 500 meters away or take a short drive to iconic thermal attractions.

Ready to experience comfort and convenience in Rotorua? Book your stay at Cleveland Motel now for a memorable getaway.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Tour desk

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note that there is a 2% charge when you pay with a Visa or Mastercard credit card. There is a 4% charge when you pay with any other credit card. No Noise between 21:30 to 08:30. Visitors must register at Reception and leave by 21:00. Visitors are not allowed to use our facilities. Unregistered guests will be charged USD 75 each per night. Bicycles are not to be brought into your room; free storage available, ask at Reception. All apartments are serviced daily except on Sundays and public holidays. Please note that renovation work of the swimming pool will be carried out from August 2, 2025, till September 6, 2025.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

1 Bedroom Apartment - Photo 1
1 Bedroom Apartment - Photo 2
1 Bedroom Apartment - Photo 3
1 Bedroom Apartment - Photo 4
1 Bedroom Apartment - Photo 5
1 Bedroom Apartment - Photo 6
1 Bedroom Apartment - Photo 7
1 Bedroom Apartment - Photo 8
1/8

1 Bedroom Apartment

This apartment has 1 queen bed and 1 single bed in the bedroom. The living area has a 2 seater sofa and 1 single bed. Kitchen has a fridge/freezer, cook top, microwave, toaster and a dining table with 4 chairs.

39 sqm
Sleeps 4
2 Twin bed (90-130 cm wide)
1 Queen bed (151-180 cm wide)
Amenities
ShowerTVAir conditioningHair dryerKitchenetteRefrigerator

1 Bedroom Apartment

Non-refundable
Room Only
20% OFF$186.05

$148.84

Includes taxes & fees

Guest Reviews

9
Exceptional986 verified reviews
AI Summary

Guests highly rate the clean and well-maintained facilities and frequently praise the friendly and helpful staff.

Categories

Cleanliness9.3
Service9.3
Location9.3
Room Quality8.3
Amenities9.3
Value for Money9.3
Food and Beverage8.3
Overall Experience9.3

Select topics to read reviews

J
Jennifer RuckeldeDE
Verified booking
couple
Standard Room
Stayed in Jan 27, 2026

"Exceptional"

9.0
Helpful?
S
ShaylagbGB
Verified booking
couple
Standard Room
Stayed in Jan 27, 2026

"Exceptional"

9.0
Helpful?
P
Pei JungauAU
Verified booking
family_with_children
Standard Room
Stayed in Jan 25, 2026

"Very Good"

7.0
Helpful?
C
CaylanzNZ
Verified booking
extended_group
Standard Room
Stayed in Jan 24, 2026

"Exceptional"

10.0

This property has had a revamp since the last time we stayed here. Very clean rooms, heated pool, private thermal spas, even a new ashphalt driveway. The staff were friendly and very helpful. We booked 2 rooms and both had everything we needed for our stay. 1 of my children left their tablet and we didnt even realise, i got a phone call from the front desk to let us know- i really appreciated the honesty.

I truely have no complaints.

Helpful?
H
HarlannzNZ
Verified booking
family_with_children
Standard Room
Stayed in Jan 24, 2026

"Excellent"

8.0

The wifi was slow

Helpful?
E
EdnanzNZ
Verified booking
extended_group
Standard Room
Stayed in Jan 22, 2026

"Exceptional"

10.0
Helpful?
P
PlumridgeauAU
Verified booking
couple
Standard Room
Stayed in Jan 22, 2026

"Very good value for money stay, with added bonus of thermal baths on site & super helpful front of house manager Cat"

9.0

Having thermal baths on site, great bonus

Helpful?
J
JoannzNZ
Verified booking
extended_group
Standard Room
Stayed in Jan 22, 2026

"We had an awesome stay here. All staff especially the receptionist were absolutely amazing. So friendly and helpful. Hav"

10.0

Very clean warm and staff are amazing 🤩

Nothing to not like😊

Helpful?
R
RejinderauAU
Verified booking
extended_group
Standard Room
Stayed in Jan 22, 2026

"Very Good"

7.0

Close to Luge, Zorbing and Eat Street. Fantastic staff. Went out of their way with their service.

Dated rooms. Carpets well used. Needs a bit of a revamp. Rooms a bit small.

Helpful?
S
ShirleynzNZ
Verified booking
extended_group
Standard Room
Stayed in Jan 20, 2026

"Exceptional"

9.0

The beds were excellent ,daily service was excellent

The kitchen and bathroom are due for a make over

Helpful?
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