Grand Hi Lai Hotel

Excellent staff and able to store our luggage after check out

A big, busy hotel with excellent service and amenities. Bell-hops, luggage assistance etc were all excellent. Breakfast options could be improved. Limited 'Western' options for breakfast. Queues for tea and coffee could be improved by having two beverage stations rather than only one for such a large number of diners. Everything else, however, was really good. On-site restaurant options for dinner are excellent. Would highly recommend.

So, unfortunately I didn't stay very long, but I really liked it. It would have been worth a longer stay. The room itself was unusually nice, and its central location made it easier to get around town. Kaohsiung is itself a really nice city. I didn't visit the department store in which it is located, but I guess it would be a convenient place to access services as well.

The hotel was good that we particularly like the sauna swimming pool and this gym, however the decor in the room needs updating.

I'm glad I picked a room with harbor view and it was gorgeous. The sauna (hot spring style) is a luxury experience. I also like the details such as the concierge would write down the taxi license plate as I get off it and hand it the copy to me just in case I forget anything in the car, let alone opening and closing doors for you. I didn't eat at the hotel but the shopping mall next door has plenty of eating options (open at 11am though). I walked around the neighborhood and there are lots of shops for all kinds of things. Definitely a top choice for staying in Kaohsiung.

This is an excellent hotel to stay. It has many dining options but it would be better to book your dinner before you arrive since they are so popular that most of them will be sold out the night you stay. The shopping center accessible from the hotel is very large and convenient. The shops in the basement are very good and not expensive. The three different heating pools and spa and warm water swimming facilities are excellent. Highly recommended to try them.

Good harbor view

Excellent!

Wonderful stay, pleasant unassuming staff, prompt service and quiet room booked with a breathtaking harbor view. Large size outdoor pool with the skyscraper rising next to it, with section for laps. Easy to find food in attached mall food court

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