Garner Hotel Gillette South by IHG

Nice hotel. Very reasonable price.

While driving home from Seattle it snowed all through Wyoming. It was so bad I could barely see the road and had to pull over and get a room. Country Inn & Suites was a lifesaver BUT when I left at 5:15 am the next morning no coffee was ready. I was told it would take 15 minutes to heat up so I left. Not happy but was grateful I had a place to sleep.

The only reason we booked here is because of the water park inside. Almost an hour before check in I was told it was shut down. The inside is being remodeled but looks in bad shape everywhere. The rooms weren’t cleaned what so ever and the remodeled one was didn’t even look remodeled. The photos advertised on the website aren’t even the actual rooms. The room looked uncleaned and the tub had hair in it. One of the faucets looked like it had ketchup dried to it. For the price I paid,the stay was not worth it at all. The only good thing was the lady who checked us in was so sweet and the breakfast wasn’t bad. Other than that, don’t waste your money on this hotel! It’s not worth the $180 I paid to stay in this craphole!!

My room was recently refurbished. Carpet was new and also had fresh paint scent, just a hint. Made it fell like a brand new hotel. All clean and comfortable. Nice breakfast, too, for a "free" breakfast. Great coffee in the lobby, unusual for a hotel. Thanks.

I usually have a great stay here. It’s been my go to place when visiting. This trip was a longer stay. The TV made us sign in into apps every time the tv was turned off. When we arrived we did not get a room key until hours after checking in. There was remodeling going on during the day which made it hard to stay in room due to noise. Had to get room keys almost every time we left because the ones we had wouldn’t work. Front desk never had quarters available for laundry room. Ice machine on second floor doesn’t work. I usually wouldn’t complain but this stay was disappointing and will probably go elsewhere next time I am in town.

Quick check in. One of the cleanest hotels we stayed at during this trip across the US. Some of the furnishings and hallways need a refresh but comfortable and as stated very very clean.

We called and made sure the pool was open before booking, got in late to make the long drive there to spend the morning at the waterslides and in the pool. Turns out the pool was actually closed. There was a ton of construction being done everywhere in the building with construction workers. In fhe morning I heard tapping noises and then our door tried to be opened by someone (luckily i had the safety lock on) even though we had the do not disturb sign on. The room smelt of fresh paint and was not done- there were holes in the room and shower that still had not been touched up and completed from construction.

No thanks.

The hallway walls remain unfinished with no baseboards and the wallpaperis separating at seams and torn in other places. They spray odor eater constantly to mask a lingering odor in the plumbing system. When the occupant of the room above took a shower, the drain water was audibly coming trough pipes in our room.

Beds were superior